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About the Role
The Slackbot team is building the intelligent search, automation, and foundational capabilities that make Slackbot delightful, trustworthy, and performant at scale. We own quality, developer experience, and platform foundations for Slackbot, measuring success by customer outcomes. We are seeking a product-driven backend engineer with strong intuition and experience to build systems and design APIs with the end user in mind.
Responsibilities
- Collaborate closely with Product Managers, Designers, and other Backend/Frontend Engineers to brainstorm, conceptualize, and build new, high-impact features for Slackbot's large and rapidly growing user base.
- Contribute to the systems that make Slackbot smarter about finding and surfacing the right information, across any connected source.
- Contribute heavily to team projects that have a significant, measurable impact on the business and the user experience.
- Actively own team features or core systems, defining their long-term health and roadmap while improving the health of surrounding integration systems.
- Assist our skilled support and operations teams in triaging and resolving complex production issues.
- Mentor other engineers, provide thoughtful and deep code reviews, and drive improvements in engineering standards, tooling, and processes across the team.
Requirements
- 10+ years of professional experience building and shipping web applications with a focus on backend development.
- Proven experience with functional or imperative programming languages (e.g., PHP, Python, Java, Ruby, Go, or C).
- Expertise in our stack—PHP/Hack, Java, MySQL, and Linux—is a strong plus, but general familiarity with other common web languages and relational databases is a fine substitute.
- Experience building search infrastructure, large-scale APIs, or AI-powered systems is highly desirable.
- The ability to significantly contribute to technical architecture discussions and drive critical technical decisions across teams.
- A track record of writing understandable, testable code with a strong focus on maintainability.
- Solid computer science fundamentals including data structures, algorithms, programming languages, distributed systems, and information retrieval.
- Strong Communication Skills: You can clearly explain complex technical concepts to non-technical stakeholders, including designers, support, and product managers.
Skills
- Backend development
- Functional programming
- Imperative programming
- PHP
- Hack
- Java
- MySQL
- Linux
- Web languages
- Relational databases
- Search infrastructure
- Large-scale APIs
- AI-powered systems
- Technical architecture
- System design
- Data structures
- Algorithms
- Distributed systems
- Information retrieval
- Communication
Location
- Select cities within the San Francisco and New York City metropolitan area
Work Type
- Full-time
Experience Level
- Staff
Salary/Compensations
- $197,300 - $323,700 annually
- $237,700 - $344,700 annually
Benefits
- Time off programs
- Medical
- Dental
- Vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
- Agentforce is the future of AI, and you are the future of Salesforce.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- Salesforce believes in equality for all.
- We believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
- Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
- It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
- The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
- Salesforce will consider for employment qualified applicants with arrest and conviction records.