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Tailor your resume to this Restaurant Waitstaff role.
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About the Role
The Restaurant Server serves Neiman Marcus customers in a warm, accommodating, and professional manner consistent with the high standards set by Neiman Marcus.
Responsibilities
- Serves assigned seating section of dining area in a professional and gracious manner
- Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
- Leverages knowledge of wine, beer, and spirits, including technical and service procedures
- Interacts graciously with the public and handles multiple duties at the same time
- Participates in daily pre-shift meeting
- Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
- Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
- Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
- Cleans and maintains restaurant and workstation
- Maintains the highest level of hygiene standards to include: Clean, pressed uniform jacket and accompanying clothing and shoes; Clean and professionally styled hair and nails, maintained to avoid food contamination risks
- Exercises integrity with scheduling
- Punches in before and out after every scheduled shift
- Follows established procedure for schedule and shift changes
- Takes appropriate lunch breaks when applicable, punching accordingly
- Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant
Requirements
- High School diploma or GED preferred
- Experience in serving food and beverage and following proper table service guidelines
- Ability to work autonomously
- Motivated and results-driven
- Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
- Thorough knowledge of food, including preparation and culinary terminology
- Ability to interact graciously with the public and handle multiple duties at the same time
- Exceptional customer service and problem-solving skills
- "Win together" mentality
- Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
- Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
Skills
- Customer service
- Problem-solving
- Food knowledge
- Wine, beer, and spirits knowledge
- POS system knowledge
- Hygiene standards
Education Level
- High School diploma or GED preferred
Salary/Compensations
- $22.03 - $27.54
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
- Amazing employee discount
About the Company
- Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary.
- It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives.
- Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations.
- It serves customers across its 36 stores, digital channels, and through remote selling.
- It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.
Equal Opportunity
- Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
- Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.