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About the Role
Slack is seeking a Field CTO to act as a technical and strategic advisor within the CRO's office, representing Slack's product vision, technical architecture, and business value to key customers, prospects, and partners. This role requires a blend of deep technical credibility, sales acumen, and product fluency to engage in executive-level discussions.
Responsibilities
- Act as a trusted technical advisor and executive-level proxy in customer and prospect conversations.
- Translate Slack's platform roadmap and architecture into business outcomes for technical decision-makers.
- Partner with sales leadership on strategic deals, shaping technical win strategies and addressing objections.
- Serve as a feedback loop between the field and product/engineering teams.
- Represent Slack at industry events, executive forums, and analyst briefings.
- Build and maintain relationships with customer executive sponsors.
- Mentor and upskill account teams and sales engineers on technical storytelling.
- Partner with product marketing and product management on positioning and narrative development.
Requirements
- 10+ years of experience in technical pre-sales/solutions engineering, product management, or technical customer success, ideally in enterprise SaaS/collaboration software.
- Demonstrated ability to operate credibly in both technical and commercial conversations.
- Executive presence and comfort presenting to C-suite audiences.
- Strong product instincts and ability to translate customer pain into product requirements.
- A track record of influencing complex, multi-stakeholder enterprise deals.
- Willingness to travel extensively.
Skills
- Technical architecture
- Security
- Platform/APIs
- Deal strategy
- Forecasting
- Executive relationship-building
- Product roadmap
- Product requirements
- Technical storytelling
- Platform depth
- Positioning
- Competitive differentiation
- Narrative development
- Slack's platform (Workflow Builder, Slack Connect, Enterprise Grid, AI/Agentforce integrations, APIs)
- Collaboration/communication platforms
Location
- Remote
Work Type
- Full-time
Experience Level
- 10+ years
Salary/Compensations
- $191,100 - $320,600 annually
- $228,600 - $348,600 annually in select cities within the San Francisco and New York City metropolitan area
Benefits
- Time off programs
- Medical, dental, vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
- Agentforce is the future of AI, and you are the future of Salesforce.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- Salesforce believes in equality for all and is committed to creating a workplace that’s inclusive and free from discrimination.
- Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to current and prospective employees, and covers recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, and termination.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
- Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.