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About the Role
This role provides essential administrative and operational support to the Governance team and broader 'Central Services' across the firm. It offers exposure to various tools, processes, and systems crucial for smooth operations and provides opportunities for skill development within a professional services environment.
Responsibilities
- Handle telephone calls, incoming post, client enquiries, and shared email inboxes efficiently, courteously, and professionally.
- Arrange and coordinate meetings, including booking rooms, preparing agendas, and recording/following up on action points.
- Assist with administrative tasks such as document formatting, data entry, and maintaining records.
- Utilize Microsoft Office and AI-enabled tools to improve document quality, consistency, and efficiency.
- Work with the Marketing team to prepare newsletters, client communications, website content, and social media materials.
- Organize client events, networking activities, team social events, and other corporate events.
- Support new client onboarding activities, including data collection, KYC and AML processes, client welcome packs, and engagement letters.
- Maintain opportunity, referral, and pipeline information within CRM systems and support business development reporting.
- Assist with the preparation of proposals, presentations, pitch documents, and marketing collateral.
- Maintain accurate client records, databases, engagement documentation, and CRM systems.
- Assist with tracking client contract renewals, fee review dates, and other key client milestones.
- Prepare billing information and support invoice generation processes.
- Assist with engagement letter updates, fee arrangements, recovery reporting, and debt collection processes.
- Support the administration of time recording systems and related systems, promoting accurate time recording and reporting.
- Use standard templates to produce financial reports and management information.
Requirements
- Minimum five grade A to C GCSEs including English and Mathematics.
- Willingness to work in our Central London office at least 4 days a week.
- Previous experience in business administration / office-based team support roles.
- Proficiency in Microsoft Office, including Word, PowerPoint (particularly templating and formatting), Excel (basic formulae and data analysis) and Outlook.
- Strong written and communication skills.
- Highly organised and meticulous, with excellent attention to detail.
- Commitment to service excellence and to supporting the team’s performance and wellbeing.
Skills
- Microsoft Office
- AI-enabled tools
- CRM systems
- PowerBi
- PowerAutomate
Location
- Central London
Work Type
- On-site
Experience Level
- Professional Services experience desirable but not essential
Education Level
- Minimum five grade A to C GCSEs including English and Mathematics
About the Company
- Established in 2006, One Advisory is a leading advisory firm providing financial reporting and governance services to London-listed public companies, private investor-backed businesses, and smaller private firms.
- The firm's governance professionals support diverse client types, offering advice on governance practices, compliance, corporate transactions, Annual Reports, shareholder documents, and meeting management.
- One Advisory was acquired by FRP Advisory Group in 2025, creating opportunities for system and process integration.
- FRP Advisory Group is committed to sustainability, building long-term relationships with stakeholders, and reducing environmental impact.
- FRP Advisory Group fosters an inclusive, equitable, and diverse culture, investing in employee career growth and development.
Equal Opportunity
- FRP Advisory Group maintains an Equal Opportunities Policy, ensuring recruitment and employment decisions are based solely on skills and experience, regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic.
- The company believes every individual should have the opportunity to thrive.