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About the Role
Exceptional guest experiences are built on clean, welcoming, and well-maintained spaces. As a House Attendant, you will support housekeeping and hotel operations by maintaining public areas, assisting housekeeping teams, and ensuring the property remains clean, organized, and guest-ready. This role is ideal for someone who enjoys staying active, takes pride in high standards, and thrives in a fast-paced hospitality environment.
Responsibilities
- Maintain cleanliness and presentation standards across hotel public spaces including lobbies, hallways, elevators, restrooms, fitness centers, meeting spaces, and guest-facing areas.
- Support housekeeping operations by delivering linens, towels, amenities, supplies, rollaway beds, cribs, and operational items throughout the property.
- Assist Room Attendants and housekeeping leadership with operational support, deep cleaning projects, room readiness, and housekeeping requests.
- Remove trash, soiled linens, and debris from guest floors, housekeeping areas, and operational spaces throughout shifts.
- Maintain housekeeping closets, storage rooms, linen areas, and housekeeping carts in clean and organized condition.
- Respond promptly and professionally to guest requests, housekeeping calls, and operational needs throughout the hotel.
- Report maintenance concerns, safety hazards, lost and found items, and operational issues promptly to leadership teams.
- Follow sanitation procedures, chemical handling guidelines, hotel safety policies, and operational standards at all times.
- Support VIP arrivals, group business, event setup assistance, and special operational projects as needed.
- Partner closely with Housekeeping, Front Office, Engineering, Laundry, and Operations teams to support smooth hotel operations and guest satisfaction.
- Help create clean, welcoming, and comfortable spaces aligned with Sonesta’s People People philosophy.
- Perform any other duties as assigned.
Requirements
- Previous housekeeping, hospitality, hotel, janitorial, facilities, cleaning, or operational experience preferred.
- Ability to work efficiently in a fast-paced hospitality environment.
- Strong attention to detail with a focus on cleanliness, organization, and operational readiness.
- Positive attitude with a strong work ethic and willingness to support the team wherever needed.
- Strong teamwork, communication, and time management skills.
- Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices preferred.
- Ability to respond professionally to guest requests and support operational teamwork across departments.
- Flexible availability including mornings, evenings, weekends, holidays, and operational support as needed.
- A passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences behind the scenes.
- Must complete the full application in addition to submitting your resume.
Skills
- Teamwork
- Communication
- Time management
- Attention to detail
- Guest service
Work Type
- Full-time
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account (HSA) with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation Time
- Paid Sick Time
- Paid Parental Leave
- Company-Paid Life Insurance
- Company-Paid Short-Term Disability
- Company-Paid Long-Term Disability
- Hospital Indemnity Insurance
- Critical Illness Insurance
- Accident Insurance
- Educational Assistance
- Sonesta Hotel Discounts
- Additional Perks & Employee Discounts
About the Company
- Sonesta International Hotels is the 8th largest hotel company in the U.S. and is growing fast.
- With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
- We are not just in the business of hotels, we are in the business of people.
- We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries.
Equal Opportunity
- Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.