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About the Role

The Culinary Lead contributes to store success by inspiring customers on their culinary journey, blending culinary talent, business acumen, and teaching skills to support the Resident Chef in driving business results and managing culinary employees.

Responsibilities

Models and directs employees to ensure customer service standards are met.
Delivers and holds employees accountable for an exceptional cooking class experience.
Contributes to an environment where employees are informed and capable by supporting and/or delivering training.
Maintains proper storage, prep and service procedures and ensures sanitary conditions.
Ensures all food items are cooked and served at the correct temperature.
Models and ensures all Sur La Table policies and SOPs are communicated, maintained, and followed.
Provides coaching and performance feedback to culinary employees.
Seeks opportunities to increase cooking class and retail sales and directs employees to execute sales plans.
Anticipates and solves problems by taking decisive action and follows up with the Resident Chef.
Stays informed by maintaining product knowledge and accessing available training.
Ensures the accuracy and integrity of employee information.
Appropriately partners with Resident Chef, HQ Culinary Team, Human Resources and other departments.
Demonstrates exceptional verbal and written communication skills.
Ensures adherence to applicable wage and hour laws and accurately records time worked.
May handle, serve, and pour liquor, wine and beer and/or mix ingredients to prepare cocktails.
Performs additional responsibilities as assigned by the Resident Chef.

Requirements

Ability to communicate verbally and work cooperatively with employees and customers.
Ability to remain in a stationary position for up to 3 hours at a time.
Ability to move about the work place coaching and directing employees and/or class participants or while selling to customers.
Ability to distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose.
Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment.
Ability to use hands to seize, hold, grasp, turn, or otherwise in order to chop, whisk, slice, stir, juice and/or demonstrate other techniques.
Ability to work a varied schedule in order to teach classes at different times of the day, week and year.
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse.
Regular and predictable attendance.
Ability to lift and/or move merchandise and/or kitchen equipment weighing up to 35 lbs.
Working with an open flame and/or other heating units, and exposure to variation in kitchen temperature.
1-2 Years progressively responsible kitchen operations or kitchen management experience.
Familiarity with MS Office Suite (Word, Excel, Outlook).
Must be at least 21 years old.

Skills

Culinary talent
Business acumen
Teaching skills
Customer service
Sales
Training
Communication
Leadership
Financial management
Product knowledge

Location

Onsite

Work Type

Full-time

Experience Level

1-2 Years experience

Education Level

Culinary degree or equivalent Sous Chef experience
Valid Food Handlers / Food Managers Certification

Salary/Compensations

$20.50 - $21.81 per hour

Benefits

Health insurance
Paid time off
Employee discount

About the Company

With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it.
Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.

Equal Opportunity

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com.
It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.