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About the Role

Our MedTech Field Service Technicians and Engineers experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for leading a team installing, updating, and performing services as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry!

Responsibilities

Provide ongoing communication and customer support to on-site hospital staff.
Organize, test, and update medical devices, install, and configure hardware, software, and network products.
Conduct routine checks and record data from product tests after installation and configuration.
Document and submit daily data while maintaining high standards of product support quality documentation.
Commit full-time to travel locally, regionally, and nationally.
Maintain an assignment-based schedule with a 40-hour commitment per week and overtime as needed.
Travel, grow, and expand into new opportunities while earning supplemental income and learning the medical device industry.

Requirements

Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience (3-5 years field experience).
Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
Professional business acumen and effective communication skills.
Self-motivated individual who can work independently or collaboratively within a team.
Strong time management and organizational skills to ensure on-time completion of project assignments.
An active and unrestricted driver license, and a personal vehicle for local work-related assignments.
Ability to sit and stand for long periods of time and lift up to 70 pounds.
Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status or willingness to obtain if offered the role.
Position may/will require up-to-date immunizations.
Located within 1 hour of a major airport.
Travel, and your time traveling is paid.
Must not be eligible for Visa sponsorship.

Skills

Biomedical
Networking
Field-based technician roles
Technical role within a healthcare environment
Troubleshooting with Microsoft Office applications (Outlook, Excel, Word, OneNote)

Location

United States

Work Type

100% travel
Regional travel
National travel
Full-time
Assignment-based schedule

Experience Level

3-5 years field experience

Education Level

Associate degree
Equivalent military training programs
Equivalent biomedical or technical field service experience

Salary/Compensations

$27.00 - $32.00 per hour

Benefits

This position is not eligible for Medical Benefits.

About the Company

IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Equal Opportunity

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.