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About the Role

The Commerce Platform team is responsible for building and scaling products to enable monetization of content, goods, and services within the PlayStation ecosystem. This role involves launching new features and capabilities to enhance player engagement and commerce experiences.

Responsibilities

Define product vision and strategies, using domain expertise, identifying market opportunities and addressing customer needs.
Orchestrate competitive analysis, market, and user research to define user journey and satisfaction metrics to champion the Voice of the Customer.
Manage stakeholder commitments, align business and technical needs, turn data and insights into actionable delivery and outcomes with ruthless prioritization.
Collaborate with design and engineering teams to build best-in-class solutions, balancing long-term platform needs and short-term optimizations.
Build positive relationships with other product managers, business stakeholders and finance, legal and tax business partners.
Partner with legal and compliance teams to create a customer-centric, compliant and optimized experiences.
Support go-to-market planning and execution.
Understand and communicate effectively how your product is used in market.
Partner with data teams to set effective measurement frameworks all along products’ lifecycle.
Ensure features are backed by relevant metrics, and that success is measured on an ongoing basis.
Be a champion of PlayStation's cultural values –leveraging creativity to drive innovation and collaboration at all levels leveraging the Product Model not Project Model product manager mindset.

Requirements

Bachelor’s Degree in a business or technical field or equivalent experience.
5+ years of demonstrated experience in product management.
Experience in managing e-commerce products, with deep knowledge of key consumer journeys (pricing, offers, cart, order, checkout, hardware trade-ins, payment, post-purchase, media content delivery).
Experience in e-commerce required and experience in gaming preferred.
Demonstrable experience developing long-term, multi-year product strategies, and product roadmaps.
Ability to operate in a global matrixed environment
Sufficient technical acumen to dive deep with UX design and engineering teams.
Excellent presentation skills and ability to communicate effectively with a variety of stakeholders.
Consistent track record in thinking strategically, working collaboratively and leading the delivery of complex and highly impactful projects.
Strong analytical abilities and data-driven decision-making, with proven attention to detail.

Location

San Diego, CA
Los Angeles, CA

Experience Level

5+ years of demonstrated experience in product management.

Education Level

Bachelor’s Degree in a business or technical field or equivalent experience.

Salary/Compensations

$154,800—$232,200 USD

Benefits

Medical
Dental
Vision
Matching 401(k)
Paid time off
Wellness program
Employee discounts for Sony products
Bonus package may be eligible

About the Company

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand.
As a subsidiary of Sony Group Corporation, SIE is part of a proud legacy of innovation and excellence.
SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people.
SIE is an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world.
The role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

Equal Opportunity

Sony is an Equal Opportunity Employer.
All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity.
We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.