Testing Technician (as-needed) - Department Of Human Resources (1227)
City and County of San Francisco · CA, US
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About the Role
Testing Technicians are responsible for technical, clerical, and administrative duties in exam administration. This role involves administering written and performance tests, maintaining test security, and assisting with scoring and reporting. It's a great opportunity for individuals seeking flexible, non-full-time work with variety in their daily tasks.
Responsibilities
- Administers written and performance tests in traditional or computerized testing environments.
- Prepares test materials and arranges facilities prior to exams.
- Distributes test materials and provides instructions for administering tests.
- Answers general questions regarding tests.
- Maintains security of test materials before, during, and after the exam.
- Prevents candidates from taking test materials.
- Gathers and accounts for all test materials after the exam.
- Directs proctors in securing test materials and environment.
- Checks and packages examination materials, ensuring they are returned to designated areas.
- Requests and inspects identification cards to admit authorized persons.
- Directs and seats candidates in proper places.
- Monitors the examination area to ensure candidates follow instructions.
- Provides necessary pencils/tools to candidates.
- Prevents cheating by candidates or use of unauthorized references.
- Instructs proctors in their assignments.
- Maintains order in the exam room.
- Keeps track of time during examinations.
- Reports and documents unusual incidents during examinations.
- Performs scoring and prepares score sheets for scanning.
- Enters information into the computerized database.
- Assists in the training, monitoring, and evaluation of proctors.
- Responds to inquiries from various individuals.
- Performs clerical functions to assist in preparing, administering, and scoring examinations.
- Prepares eligible lists and notifies candidates of exam processes and results.
- Performs related duties and responsibilities as assigned.
Requirements
- One year of verifiable clerical experience; OR
- One year of verifiable customer service experience; OR
- 30 semester units of coursework from an accredited college or university; OR
- An equivalent combination of training, experience or education.
- Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
- Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Skills
- Excellent oral and written communication skills.
- Knowledge of computers, scanners, projectors, digital recorders, MP3 players, etc.
- Ability to deal tactfully and effectively with a large and diverse group of people.
- Ability to speak in front of a large group of people (up to 250).
Location
- San Francisco
Work Type
- On Call
- As-Needed
- Temporary Exempt (TEX)
Experience Level
- One year of verifiable clerical experience
- One year of verifiable customer service experience
Education Level
- 30 semester units of coursework from an accredited college or university
Salary/Compensations
- $32.2625 per hour
Benefits
- Employee Benefits Overview
About the Company
- Every City and County of San Francisco department has permanent employees who have gone through a Civil Service Exam Process to uphold our merit-based hiring system.
- Many of those exams are proctored by Testing Technicians.
- Our Human Resources Analysts rely on Testing Technicians to assist with running the selection procedures in a consistent and efficient manner.
Equal Opportunity
- The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
- Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.