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About the Role
The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region, driving adoption of Heartflow’s non-invasive cardiovascular diagnostic technology through referring physicians. This customer-facing role focuses on building customer satisfaction through proactive support, education, and solutions, with approximately 20-25% travel.
Responsibilities
- Work with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway.
- Develop and execute business development plans within accounts, collaborating with key stakeholders.
- Facilitate cross-functional collaboration, utilizing resources like leadership, physician mentors, dinner programs, VIP visits, roadshows, and referring physician office meetings.
- Work closely with Territory Sales Manager, Marketing, Market Access, CT Apps, Product Development, and Clinical teams.
- Increase Heartflow usage by maintaining and building relationships with referring physicians and clinical stakeholders.
- Educate customers on Heartflow’s value proposition through presentations and discussions with referring MDs.
- Promote and champion Heartflow, building advocacy.
- Meet or exceed quota for strategic Heartflow accounts.
- Drive cCTA growth and FFRct penetration in assigned accounts.
Requirements
- Proven sales skills and track record of sales achievement.
- Experience building and supporting strong clinical programs is preferred.
- Quick learner able to grasp new clinical/technical information and disseminate to customers.
- Develop relationships with key account stakeholders (admin, cardiologists, referring physician practices, hospital marketing, strategic personnel) to drive awareness, broaden referrals, and deepen adoption.
- Coordinate field and HQ resources to support customers and execute program development plans.
- Customer-focused mentality.
- Ability to explain medical technologies to referring physicians and healthcare professionals.
- Knowledge of cardiac patient pathways and diagnostic technology is preferred.
- Self-motivated with the ability to initiate, organize, and complete projects.
- Excellent problem-solving ability, especially under pressure.
- Extremely strong work ethic.
- Works well in a cross-functional team environment.
- Ability to work effectively with customers from diverse technical and clinical backgrounds.
- Excellent verbal and written communication skills.
- Professional etiquette.
- Experience with Salesforce.com or similar CRM.
Skills
- Sales
- Account Development
- Clinical Proficiency
- Technical Proficiency
- Relationship Building
- Communication
- Problem-Solving
- Work Ethic
- Teamwork
- CRM Software
Location
- Remote
Work Type
- Full-time
Experience Level
- 5+ years of related sales or clinical experience (with a 4-year degree)
- 7+ years of related sales or clinical experience (with a 2-year degree)
Education Level
- 4-year degree
- 2-year degree
- Degree in Science, Medical, Business, Marketing or Technical field is preferred.
Salary/Compensations
- $125,000 base compensation
- $200,000 total target compensation (base plus variable/commission)
About the Company
- Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease using AI-driven, non-invasive cardiac testing.
- The flagship product, Heartflow FFRCT Analysis, provides a 3D model indicating the impact of blockages on blood flow.
- Heartflow offers an integrated heart care solution across the CCTA pathway for stenosis identification, blood flow assessment, and atherosclerosis characterization.
- Heartflow is a publicly traded company (HTFL) recognized for healthcare innovation.
- The technology is supported by medical societies, cleared for use in the US, UK, Europe, Japan, and Canada, and has been used for over 750,000 patients worldwide.
Equal Opportunity
- Heartflow is an Equal Opportunity Employer committed to a work environment that supports, inspires, and respects all individuals.
- We do not discriminate against any employee or applicant based on race, color, religion, marital status, age, national origin, ancestry, disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other protected status.
- This policy applies to all aspects of employment, including recruitment, hiring, training, relocation, promotion, and termination.