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About the Role
We are seeking an Indirect Procurement Manager to join our team and drive strategic and competitive procurement activities by collaborating with the Regional Procurement team and internal stakeholders to ensure a balance of price, delivery, and quality. This role is crucial for solving significant problems and delivering value for our business's future.
Responsibilities
- Lead procurement activities in the indirect procurement domain, including new contracts, renewals, and renegotiations.
- Conduct RFx processes, organize terms, select vendors, and negotiate contract terms in collaboration with the Regional Procurement team.
- Collaborate with requesting departments to define requirements, and provide optimal proposals from cost and risk perspectives.
- Act as the primary lead for complex or adjustment-required procurement cases.
- Plan and execute procurement process improvements, including visualizing and standardizing workflows, and optimizing efficiency and quality using Lean/Six Sigma principles.
- Support the implementation and operational adoption of procurement systems (e-Procurement, contract management, etc.).
- Manage vendors, including evaluations, improvement requests, and relationship strengthening.
- Manage and report on contract and deal pipelines.
- Support decision-making for senior management by organizing options, analyzing risks and costs, and presenting recommendations.
- Provide practical guidance and advice to junior members and Assistant Managers.
- Contribute to Business Continuity Planning (BCP), operational risk management, and procurement governance enhancement.
Requirements
- Sufficient practical experience in indirect procurement.
- Practical experience in procurement process improvement and business reform.
- Experience in implementing or operating procurement systems (Source-to-Contract, e-Procurement, etc.).
- Understanding and application experience of improvement methodologies such as Lean and Six Sigma (Yellow/Green Belt or higher preferred).
- Experience with spend analysis, KPI management, and vendor performance evaluation.
- Ability to independently drive contract negotiations and stakeholder adjustments.
- Logical thinking ability to organize issues and present options based on practical experience.
- Communication skills to build trust with internal and external stakeholders.
- Comfortable communicating in English for business purposes.
- A mindset to contribute to the overall improvement of the procurement function by deeply engaging with the field.
Skills
- Indirect Procurement
- Procurement Process Improvement
- Business Reform
- Procurement Systems (Source-to-Contract, e-Procurement)
- Lean
- Six Sigma
- Spend Analysis
- KPI Management
- Vendor Performance Evaluation
- Contract Negotiation
- Stakeholder Management
- Communication
- English Business Communication
Location
- Tokyo, Japan
Work Type
- Hybrid
Experience Level
- Manager
Salary/Compensations
- Commensurate with experience and ability
- Commuting allowance provided (according to company regulations)
- Variable bonus paid annually (based on individual and company performance)
Benefits
- Social insurance (Health Insurance, Pension Insurance, Employment Insurance, Workers' Compensation Insurance)
- Benefit One
- Various training programs (including English and Japanese training)
- Childcare and nursing care leave system
- Babysitter support system
- Introduction of wiwiw system (support system for returning to work after childcare leave)
- Retirement plan
About the Company
- Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
- Manulife is an Equal Opportunity Employer.
- At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
- We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
- It is our priority to remove barriers to provide equal access to employment.
- A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.
- All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.
- To request a reasonable accommodation in the application process, contact hr@manulife.com.
Equal Opportunity
- Manulife is an Equal Opportunity Employer.
- We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
- It is our priority to remove barriers to provide equal access to employment.
- A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.
- All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.
- To request a reasonable accommodation in the application process, contact hr@manulife.com.