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About the Role
The Director of Operations assists with the department’s primary administrative and operational functions, serving as a key liaison for students, faculty, academic advisors, and internal/external stakeholders. This role oversees day-to-day office logistics, payment processing, course scheduling, website communications, and classroom maintenance. Additionally, this position provides administrative and curricular support to the Chair of English as a Second Language (ESL) and collaborates on long-term initiatives, accreditation reviews, and departmental projects.
Responsibilities
- Serve as the primary point of contact and liaison for general inquiries from students, faculty, academic advisors, SVA community members, and external partners.
- Process payments and financial forms for field trips, guest lectures, substitute instructors, and staff reimbursements; manage ordering for office supplies, service calls, and departmental events.
- Submit Faculty Forms to process instructor updates and course schedule changes; assist newly employed instructors with departmental onboarding.
- Update and maintain faculty contact and biographical information across department channels and College websites.
- Maintain and update the SVA Humanities & Sciences website and publish the monthly H&S Bulletin.
- Provide administrative and curricular support to the Chair of English as a Second Language (ESL), acting as a liaison with the Registrar’s Office to monitor and update course offerings for the English and the Visual Arts (EVA) Program.
- Assist the Chair with the development and implementation of short- and long-term plans, including curriculum development, faculty professional development, student programming, and college-wide initiatives.
- Assist with departmental research, record keeping, and data compilation for daily operations, special projects, and accreditation reviews.
- Manage logistics for the H&S floor classrooms and Faculty Conference Room; assist with classroom setup and facility needs.
- Support faculty-to-student communications and pull student information from Colleague as required.
- Handle general administrative duties, including sorting incoming/outgoing mail, maintaining physical/digital records, and performing other job-related duties as assigned.
- Occasional events geared toward faculty and students.
- Perform other job-related duties as assigned.
Requirements
- Bachelor’s degree (BA / BS / BFA) required.
- 3–5 years of administrative experience working in an academic department in higher education, directly supporting faculty and students.
- PC/Mac proficiency using Google Workspace, Microsoft Office (Word, Excel, PowerPoint), and Learning Management Systems (LMS).
Skills
- Comprehensive understanding of academic department operations, faculty governance structures, and student service workflows in a higher education setting.
- Familiarity with course scheduling, registrar protocols, and academic record-keeping for program reviews and accreditation.
- Knowledge of basic academic accounting procedures, payment processing for adjuncts/guest speakers, travel/field trip reimbursements, and procurement policies.
- Knowledge of student Information Systems (Colleague), LMS platforms, Google Workspace, and MS Office (Word, Excel, PowerPoint).
- Strong interpersonal, organizational, and written/verbal communication skills with a team-oriented mindset.
- Ability to manage competing deadlines, adapt to shifting operational demands, and maintain high accuracy in a fast-paced academic environment.
- Communicate professionally and maintain strict confidentiality with students, faculty, and external partners.
- Experience teaching and/or maintaining an active scholarly, research, or creative practice.
- Familiarity with website management and social media content creation.
- Experience with organizing, coordinating, and facilitating student programming.
Location
- 310 East 22nd Street, New York, NY 10010, 8th Floor
Work Type
- Full-Time
- Onsite Only
Experience Level
- 3-5 years
Education Level
- Bachelor's degree
Salary/Compensations
- $60,000 Annually ($32.97 Hourly)
About the Company
- For more than seven decades, the School of Visual Arts has been a leader in the education of artists, designers, and creative professionals. With a faculty of distinguished working professionals, a dynamic curriculum, and an emphasis on critical thinking, SVA is a catalyst for innovation and social responsibility. With more than 7,000 students at its Manhattan campus and over 41,000 alumni across 128 countries, SVA represents one of the most influential artistic communities in the world.
Equal Opportunity
- The School of Visual Arts is an equal opportunity employer. Diversity and inclusion are core principles of the College. SVA's community includes a significant number of people from historically underrepresented communities, ethnic and religious backgrounds, gender identities, and countries of origin, as well as individuals of diverse abilities — and all are encouraged to apply.