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About the Role
As an Account Executive on the Strategic Customer Sales team, you will serve as a strategic advisor to existing customers, guiding them toward greater efficiency and elevated client service. You will drive growth through upselling and cross-selling across Clio’s full suite of solutions, including our core platforms and AI offering, Clio Duo.
Responsibilities
- Upselling and cross-selling Clio’s full suite of solutions
- Converting qualified opportunities using telephone, email and product demonstrations
- Using Salesforce.com to prioritize, organize, and set appointments for qualified leads and opportunities through View, Tasks and Calendar
- Paying close attention to key metrics, including number of qualified leads and conversion rate at various stages of the funnel through paid accounts
- Working with Support, Account Managers, SDRs/BDRs, Customer Success Managers and Sales Engineers in order to provide solutions to our customers
- Forecasting, negotiation and deal closures
- Developing business cases for customers
- Hunting and prospecting into existing customer accounts
- Pass client feedback and feature requests to our product teams and facilitate meetings with project managers to discuss potential product enhancements
- Develop and execute strategic account plans to ensure client satisfaction, retention, and growth
Requirements
- Minimum 4 years of sales experience, including closing deals
- 3 years of experience working in SaaS or other technology companies
- Experience working complex deal cycles with high-leverage customers
- Knowledge and passion for technology and cloud-based products
- Previous experience running demos
- A competitive mindset
- Cold calling skills
- A coachable and collaborative nature
- Demonstrate a keen interest in improving your craft by using AI
Skills
- Salesforce.com
- Salesloft
- ZoomInfo
- SalesNav
- AI
Location
- Vancouver
- Calgary
- Toronto
- Dublin
- Sydney
Work Type
- Hybrid
Experience Level
- Minimum 4 years of sales experience
- 3 years of experience working in SaaS or other technology companies
Salary/Compensations
- Base salary range: $61,400 to $92,200 CAD
- On-target earnings (OTE): $122,800 to $184,400 at 100% attainment
- Eligible for uncapped commissions
Benefits
- Competitive, equitable salary
- Top-tier health benefits, dental, and vision insurance
- Flexible time off policy, with an encouraged 20 days off per year
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
About the Company
- Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
- We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
- We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Equal Opportunity
- Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
- Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.