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About the Role

Responsible for enhancing practice to enable registrants to meet the Standards of Practice, resulting in better patient outcomes. Promotes and supports the OCP mandate by conducting practice assessments to ensure adherence to legislation, policies, guidelines, and Standards of Practice. Champions new practice initiatives with coaching skills to influence, manage, and drive change, supporting safe patient-focused care.

Responsibilities

Schedule and conduct practice assessments within the assigned geographical area and occasionally other communities in Ontario to evaluate registrants’ practice, ensuring compliance with the Standards of Practice and Code of Ethics.
Identify and evaluate areas for improvement and factors affecting patient care.
Provide guidance, direction, and coaching to registrants to minimize risks and enhance health outcomes.
Review registrant’s practice, apply decision-making skills to assess and document observations and discussions.
Conduct reassessments and other additional assessments as assigned by the Quality Assurance Committee and/or the Practice Advisor Lead.
Prioritize practice assessments within territory based on risk, internal and external information, and other required follow up.
Respond to questions from registrants and liaise with other departments within the College.
Coach registrants to develop goals that lead to practice change and ensure Standards of Practice and Code of Ethics are met and enhanced.
Examine work processes and explore opportunities for improving efficiencies through team collaboration, embracing technology, and making recommendations to the Practice Advisor Lead.
Work within records management principles and guidelines for record keeping.
Occasional extensive travel required, including visits to practice sites throughout Ontario with occasional overnight trips.
Perform other reasonable duties as assigned by the Lead, Practice Advisors or Manager, Quality Assurance, including orientation of new team members.
Attend quarterly OCP onsite meetings, weekly team meetings, consistency training sessions, and other professional development activities.
Act as subject matter experts for initiatives and projects across different teams and for various organizational initiatives.
Participate actively in committees, assist in article preparation and writing, and engage in both internal and external presentations.
Provide feedback for various interdepartmental initiatives upon request.

Requirements

Thorough knowledge of legislation, College policies, guidelines, and standards of practice.
Excellent written, verbal, and nonverbal communication skills with a demonstrated ability to respond to changing environments.
Self-motivation and solid organizational skills to manage workload capacity efficiently and effectively.
Ability to manage time effectively, deal with multiple demands, and maintain composure.
Ability to coach, influence, and provide guidance to registrants.
Strong decision-making skills to determine the best possible choice in the shortest time possible and provide supporting reasons.
Ability to recognize, respond, and adapt to various stages within individual change management principles.
Ability to collaborate effectively in a team environment.
Tact and diplomacy with all internal and external system partners.
Strong interpersonal skills to effectively initiate, foster, and maintain peer to peer relationships with registrants.
Judgment and discretion; ability to maintain the confidentiality of sensitive material.
Ability to deal effectively with system partners in person and over the phone and defuse difficult situations.
Ability to communicate effectively with people of varied backgrounds with cultural sensitivity in individual and group settings.
Proficient with Microsoft Office, Teams, SharePoint, and relational databases.
Must have own vehicle and possess a valid Ontario driver’s license.

Skills

Coaching
Influencing
Guidance
Decision-making
Change management
Collaboration
Interpersonal skills
Communication
Organizational skills
Time management
Microsoft Office
Teams
SharePoint
Relational databases

Location

Hybrid

Work Type

Contract Full time (18 Months)

Experience Level

Minimum 5 years practice experience
2 years of related progressive experience in a community setting

Education Level

Must hold an active Part A Pharmacist license in Ontario
Must be a registrant in good standing with the Ontario College of Pharmacists

Salary/Compensations

The above Salary Range is our Hiring Range which is commensurate with experience

About the Company

We are the registering and regulating body for the profession of pharmacy practice in Ontario with a mandate to serve and protect the public interest.
The College sets and ensures ongoing adherence to professional and operational standards as it leads the advancement of pharmacy.

Equal Opportunity

OCP IS COMMITTED TO SUPPORTING ACCESSIBILITY AND DIVERSITY.
Requests for accommodations can be made at any stage of the recruitment process. Applicants need to make their requirements known when contacted.
We wish to thank all applicants for their interest in this position. We will only contact those whose skills, knowledge, and experience most closely match the requirements of the position.