On Call Banquet Server
The Stephen F Austin Royal Sonesta Hotel- Austin, TX · Austin, TX, US
7 days agoImpress employers and recruiters.
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About the Role
Unforgettable events are built on incredible service, and our Banquet Servers help bring those experiences to life. You will play a key role in creating seamless, elevated, and memorable events for our guests, perfect for someone who thrives in a fast-paced hospitality environment, enjoys teamwork, and loves delivering exceptional guest experiences.
Responsibilities
- Provide friendly, professional, and attentive food & beverage service during banquets, weddings, meetings, conferences, and special events.
- Set up, maintain, and break down banquet rooms, buffets, dining stations, and event spaces according to event specifications and service standards.
- Serve food and beverages efficiently while maintaining presentation, timing, and hospitality standards throughout events.
- Assist guests with requests, answer questions, and help create a welcoming and memorable event experience.
- Coordinate closely with Banquet Captains, Culinary teams, Bartenders, and Food & Beverage leadership to support seamless event execution.
- Maintain cleanliness and organization across banquet spaces, service stations, and back-of-house areas throughout events.
- Follow food safety procedures, sanitation standards, responsible alcohol service guidelines, and hotel operational policies at all times.
- Assist with buffet replenishment, tray passing, table service, beverage service, and event transitions as needed.
- Support high-volume event operations while maintaining professionalism, efficiency, and exceptional guest service.
- Help create a positive, team-oriented, and guest-focused atmosphere aligned with Sonesta’s People People culture.
- Perform any other duties assigned.
Requirements
- Previous banquet, restaurant, hotel, catering, hospitality, food service, or customer service experience preferred.
- Ability to multitask and thrive in a fast-paced hospitality and event environment.
- Strong attention to detail, presentation, cleanliness, and operational standards.
- Ability to work flexible schedules based on event timing including evenings, weekends, holidays, and late-night functions.
- Positive attitude with a strong work ethic and willingness to support the team wherever needed.
- To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
Skills
- Strong communication skills
- Teamwork skills
- Guest service skills
- Friendly and professional attitude
- Knowledge of banquet service standards preferred
- Knowledge of food safety procedures preferred
- Knowledge of responsible alcohol service practices preferred
- Passion for hospitality
- Passion for teamwork
- Passion for guest engagement
- Passion for creating memorable event experiences
Work Type
- Full-time
Benefits
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation & Sick Time
- Paid Parental Leave
- Company-Paid Life Insurance
- Company-Paid Short-Term & Long-Term Disability
- Hospital Indemnity, Critical Illness & Accident Insurance
- Educational Assistance
- Sonesta Hotel Discounts
- Additional Perks & Employee Discounts
About the Company
- We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast).
- With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
- We’re not just in the business of hotels, we’re in the business of people.
- We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
Equal Opportunity
- Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.