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About the Role
Process and review complex international admissions applications for CPA Ontario, acting as the primary escalation point for appeals and supporting regulatory changes. This role is crucial for ensuring qualified professionals can join the CPA profession in Ontario.
Responsibilities
- Process and review complex international admissions applications, eligibility requirements and related matters, applying a high degree of accuracy, confidentiality and discretion.
- Act as the primary escalation point for appeals, build admissions cases for the Admission and Registration Committee, and monitor and report on the service level standards set by the provincial government.
- Support the ongoing work of the Admissions team, which ranges from assisting the Registrar with legal matters, to reviewing and drafting changes to admissions regulations presented to the executive team, to delivering webinars for external stakeholders.
- Perform Salesforce testing for the admissions process, completing test cases and signing off on the functionality of upgrades and changes.
Requirements
- A minimum of two to three years of related professional work experience, preferably within a professional, academic, membership or regulatory body.
- Experience assessing applications, credentials or submissions against defined eligibility criteria, with the accuracy and discretion required to handle confidential files.
- Sound judgement and analytical skill, with the ability to build a clear and defensible case for a decision-making body and to work within defined service standards and reporting requirements.
- Experience with Salesforce or a comparable case management system, including participation in user acceptance testing, along with proficiency in the Microsoft Office Suite.
- Excellent written and verbal communication skills, with the confidence to work with senior leaders, applicants, members and the public on sensitive matters.
Skills
- Salesforce
- Microsoft Office Suite
Location
- Ontario
Work Type
- Hybrid
Experience Level
- 2-3 years
Education Level
- Post-secondary education preferred
Salary/Compensations
- $66,300 - $82,900 per annum
Benefits
- Industry-leading benefits
- Mental health resources
- Savings programs
- Sustainable approach to work
- One-time bonus towards a home office
About the Company
- CPA Ontario operates at the intersection of regulator and membership body, responsible for upholding the integrity of the CPA designation and supporting over 105,000 members and 19,000 students.
- The organization works between business and the public interest, balancing evolving industry demands with standards that ensure trust.
- Careers at CPA Ontario involve shaping a profession that impacts nearly every sector of the economy.
Equal Opportunity
- CPA Ontario is an inclusive employer.
- Accommodation is available under the Ontario Human Rights Code.
- If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line.