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About the Role
The IT Service Provider Governance Specialist is responsible for coordinating and executing Third Party and Intragroup Party Management (TIPM) activities for Americas IT Infrastructure services, ensuring compliance with ING TIPM policy, risk control standards, and governance requirements.
Responsibilities
- Execute TIPM governance activities and ensure arrangements are assessed, approved, registered, and managed across the full lifecycle.
- Plan and execute TIPM control requirements, including cybersecurity and business continuity evaluations, risk assessments, and control monitoring.
- Organize and facilitate Service Review Meetings (SRM) and Strategic Service Reviews (SSR).
- Coordinate assurance report reviews, cyber and operational risk monitoring, and follow through on issue remediation.
- Coordinate contracting activities, support pre-contracting due diligence, maintain in-life governance, and ensure operational and contractual considerations are addressed through transition and exit phases.
- Maintain TIPM registers, reporting, and audit evidence.
- Define and implement processes to ensure compliance with TIPM policy, TPCRM / ITRS requirements, FFIEC, NYDFS, DORA, and other relevant internal standards and regulatory expectations.
- Coordinate and maintain close communication with stakeholders including IT Service Owners, Procurement, Legal, Operational Risk Management, CISO / IT Risk, Finance, ODCR TIPM, and external third parties and intragroup providers.
Requirements
- Bachelor’s degree in IT, Risk Management, Finance, or related field
- 3+ years of relevant experience
- Experience in regulated banking environments preferred
- Knowledge of TIPM, TPCRM, outsourcing, and third-party risk frameworks, including control standards, assessments, and supporting guidance
- Experience in IT governance, vendor management, or operational risk
- Ability to coordinate cross-functional stakeholders
- Strong attention to detail and audit readiness
- Risk awareness and structured problem-solving
- Understanding of secure service delivery, operational resilience, continuous monitoring, and remediation tracking in regulated environments
Skills
- TIPM
- TPCRM
- outsourcing
- third-party risk frameworks
- IT governance
- vendor management
- operational risk
- stakeholder coordination
- attention to detail
- audit readiness
- risk awareness
- problem-solving
- secure service delivery
- operational resilience
- continuous monitoring
- remediation tracking
Location
- New York
Work Type
- Hybrid
Experience Level
- Associate
- 3+ years of relevant experience
Education Level
- Bachelor's degree in IT, Risk Management, Finance, or related field
- Related certifications preferred, e.g. Certified Third-Party Risk Professional (CTPRP)
Salary/Compensations
- $89,000-113,000
Benefits
- Comprehensive health benefits
- Generous 401k savings plan
- Competitive PTO
- Adoption, surrogacy, and fertility services
- Student debt assistance
- Subsidies for expenses associated with commuting and fitness
About the Company
- In the Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients.
- ING has built a culture that’s fun, friendly and supportive, encouraging individuality and allowing employees to be themselves.
- ING gives people the freedom to take risks, think differently, take ownership of their work, and make great things happen.
- ING provides opportunities for career growth and development within its global network.
- ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.
Equal Opportunity
- ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to race, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.