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About the Role
TELUS Health is empowering every person to live their healthiest life by leveraging leading-edge technology and focusing on individual uniqueness to create the future of health. As a global-leading health and well-being provider, we improve health outcomes for consumers, patients, healthcare professionals, employers, and employees. The Payroll Implementation team plays a critical role in enabling clients to operate efficiently, remain compliant, and deliver a better experience to their employees by redesigning systems and operational processes. This role is meaningful for those who take pride in solving complex problems and driving measurable operational improvements.
Responsibilities
- Own the complete payroll implementation journey from discovery workshops to solution design, system configuration, testing, and cutover readiness.
- Assess client business requirements against system capabilities and partner across teams to design practical solutions.
- Use advanced SQL skills to validate configurations, analyze data, and investigate issues.
- Evaluate current payroll processes for inefficiencies, compliance risks, and opportunities, then design and recommend improved future-state processes.
- Provide direction and coaching to Business Analysts and team members, promote best practices, and capture lessons learned.
- Translate complex payroll and technical concepts into clear language for business and technical audiences.
- Facilitate workshops, document outcomes, drive decisions to resolution, and maintain strong client relationships.
Requirements
- Deep payroll expertise, including closed-loop payroll processes, system architecture, configuration, and controls.
- Fluency in payroll best practices and common implementation challenges.
- Advanced SQL skills for data analysis, validation, and issue investigation.
- Hands-on configuration experience with major payroll or benefits systems (SAP, Workday, ADP, or equivalent).
- Strong analytical and problem-solving capability to break down complex requirements and identify root causes.
- Comfort with ambiguity and a drive to dig deeper.
- Excellent communication skills to explain intricate payroll concepts and facilitate alignment across stakeholders.
- Personnel Security Screening conducted through the Government of Canada may be required for certain roles.
Skills
- Payroll Implementation
- Solution Design
- System Configuration
- SQL
- Data Analysis
- Process Improvement
- Mentoring
- Communication
Location
- In-office
- Virtual
- Hybrid
Work Type
- Full-time
Experience Level
- Mid-level
- Senior-level
Salary/Compensations
- $75K - $95K
Benefits
- Comprehensive total rewards package
- Competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan
- Generous company matched pension
- Opportunity to give back to communities
- Career growth and learning & development opportunities
About the Company
- TELUS Health is a global-leading health and well-being provider focused on improving health outcomes through technology solutions.
- We foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
- We are a people-focused, customer-first, purpose-driven team.
Equal Opportunity
- TELUS is proud to foster an inclusive culture that embraces diversity.
- We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
- We offer accommodation for applicants with disabilities, as required, during the recruitment process.