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About the Role
Vanguard Investments Canada is seeking a Receptionist Associate to be the first point of contact for their office. This role is crucial in creating a welcoming and efficient environment for clients and employees, requiring a strong service mindset and attention to detail in a fast-paced setting.
Responsibilities
- Welcome clients, candidates, and visitors professionally.
- Manage visitor check-in and security protocols.
- Escort visitors and vendors as needed.
- Support executive and client meetings, including room setup and hospitality.
- Manage incoming calls, inquiries, and general office communications.
- Ensure consistent front desk coverage and effective team communication.
- Oversee daily office activities, including mail, couriers, and supply management.
- Coordinate with vendors for office needs.
- Maintain a clean and organized workspace.
- Provide administrative support, including scheduling and document preparation.
- Assist with team events and onboarding activities.
- Support ad hoc requests, events, and projects.
- Support office safety procedures and emergency coordination.
Requirements
- 1–3 years of experience in reception, office administration, or a client-facing role.
- Experience in a corporate or financial services environment is an asset.
- Post-secondary education in business or office administration preferred.
Skills
- Strong client service orientation.
- Professional and approachable presence.
- Excellent communication skills (verbal and written).
- Highly organized with strong attention to detail.
- Ability to manage multiple priorities efficiently.
- Proactive, dependable, and collaborative.
- Proficiency with Microsoft Office tools (Outlook, Teams, Word, Excel).
Location
- Onsite
Work Type
- Hybrid
Experience Level
- 1-3 years
Education Level
- Post-secondary education in business or office administration preferred
Salary/Compensations
- $70,000-$75,000
Benefits
- Health insurance
- Accident and life insurance
- Retirement savings plans
- Performance-based incentives
- Discretionary bonuses
About the Company
- Vanguard Investments Canada is committed to delivering an exceptional experience for clients and employees.
- Vanguard has implemented a hybrid working model designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
- Vanguard believes its mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Equal Opportunity
- Vanguard does not use artificial intelligence (AI) or automated decision-making tools in its recruitment process. All application reviews and hiring decisions are made by our recruitment team.
- Vanguard is committed to fostering an accessible and inclusive workplace.
- Vanguard is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
- If you require accommodation at any stage of the recruitment process, please inform us. We will work with you to meet your needs and you can reach us at americas_crewcentral@vanguardhr.com, quoting the job ID and job title.