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About the Role
The Specialist, Change leads the development and execution of change management strategies to support key initiatives across Commercial Insurance. This role partners with leaders and project teams to help employees adapt to change by driving awareness, engagement, training, and adoption, ensuring business objectives and employee experience goals are met.
Responsibilities
- Report to the Change Lead within the Commercial Insurance business unit.
- Partner with leaders and project teams to assess impacts, risks, and stakeholder needs, translating business objectives into effective change strategies.
- Develop and deliver change management plans that drive awareness, engagement, adoption, and sustainable behavior change.
- Act as a trusted advisor to leaders, providing guidance on change risks, opportunities, and implementation approaches.
- Lead and coordinate change activities across complex initiatives, working closely with Communications, HR, Learning & Development, and other key partners.
- Focus on successful adoption and business outcomes through employee impact assessments, stakeholder engagement, and continuous improvement.
- Bring a consultative lens to all projects by providing insight-driven recommendations, employee impact assessments, adoption risks, lessons learned, and opportunities to continuously improve program effectiveness and employee experience.
Requirements
- 8-10 years of experience leading complex business projects, change management, and project delivery initiatives.
- Demonstrated ability to operate as an internal consultant, partnering with leaders to diagnose business challenges, develop practical solutions, and drive execution in fast-paced, evolving environments.
- Strong organizational change management expertise, including stakeholder engagement, communications, adoption planning, leadership coaching, and change strategy development.
- Proven ability to act as a trusted advisor and internal consultant, partnering with leaders to solve business challenges and drive successful outcomes.
- Demonstrated project and program management experience, including planning, governance, risk management, prioritization, and executive reporting.
- Excellent business acumen, communication, and stakeholder management skills, with the ability to influence across all levels of an organization.
- PROSCI certification (or equivalent) is an asset.
- Experience creating executive presentations and translating strategy into measurable business results is highly valued.
- Successful clearance of background checks (including criminal checks and leadership references).
Skills
- Change management
- Project delivery
- Internal consulting
- Stakeholder engagement
- Communications
- Adoption planning
- Leadership coaching
- Change strategy development
- Project management
- Program management
- Risk management
- Business acumen
- Influencing
Location
- Remote
Work Type
- Hybrid work schedule
- Hybrid
Experience Level
- 8-10 years of experience
Salary/Compensations
- $73,500-$123,500
Benefits
- Hybrid work schedule for most roles
- Company share ownership program
- Incentive Program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services
About the Company
- Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance.
- Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers.
- We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
- We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with.
- Bring your true self and be a part of our journey. It’s better here.
Equal Opportunity
- We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team.
- We’re actively seeking diverse backgrounds and perspectives to help us make insurance better.
- At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.
- Our inclusive work environment welcomes diversity and supports accessibility.
- If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.
- As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.