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About the Role

As a Bilingual Copywriter (English/French Canadian - FR-CA), you will write, shape, and localize onsite and CRM content across a diverse portfolio of brands. You will work closely with key stakeholders to produce high-quality marketing copy, seamlessly pivoting between different brand voices, project types, and fast-evolving client needs across both English and Canadian French-speaking markets. You will work closely with Sr. Copywriters to follow and improve upon creative standards, processes, and guidelines to maximise quality and minimise churn. This role requires a genuine passion for the craft of copywriting, a high degree of creative agility, a deep understanding of French Canadian cultural nuances and Quebec market dynamics, and a forward-thinking mindset eager to explore how technical and digital advancements can elevate our storytelling.

Responsibilities

Create clear, effective, and original copy and content for a variety of client CRM and onsite marketing channels in both English and Canadian French.
Transcreate and adapt English campaign concepts into culturally resonant French Canadian (FR-CA) copy, ensuring the core message, tone, and regional relevance remain intact.
Iterate on copy changes quickly and effectively with guidance from Sr. Copywriters, adapting fluidly as project scopes shift.
Master and switch between differing client tones of voice and brand guidelines with ease across both languages.
Identify and communicate creative opportunities through competitor research, trends, and emerging technological advances in digital copy within Quebec and the Canadian Francophone markets.
Collaborate with Designers and Creative Directors to push creative boundaries across different styles and formats.
Contribute to team creative brainstorms and proactively champion forward-thinking copy solutions.
Proactively support other Copywriters regionally and globally.

Requirements

Fluent or professional fluency in written and spoken French Canadian (FR-CA) and English, with an exceptional grasp of localized grammar, regional idioms, and cultural nuances.
2+ years copywriting experience; a background in a Canadian agency or brand environment is preferred.
Proven experience in translation, transcreation, or localization copywriting specifically for the Quebec market.
Experience in e-commerce/transportation technology is a plus.
Exposure to multi-channel digital copy and brand development; a background in social media content and copywriting is preferred.
Ability to produce error-free marketing content that sells in both English and Canadian French.
Confidence in taking ownership of individual work with support from a Sr. Copywriter.
Ability to work at a fast pace on large marketing campaigns with many assets.
An understanding of the importance of consistency across different touchpoints of a user journey.
Ability to communicate ideas clearly and enthusiastically.
A collaborative approach to getting things done.
A supportive, proactive attitude towards projects.

Skills

Copywriting
Translation
Transcreation
Localization
CRM content
Onsite content
Brand voice adaptation
Digital copy
Social media content

Location

Toronto

Work Type

Hybrid
Fixed term contract

Experience Level

2+ years copywriting experience

Salary/Compensations

$50,000 – $65,000 CAD

Benefits

Flexible, hybrid/remote working policy
Excellent salary based on experience and equal pay policies
Mental health support
Company sick pay scheme
15 days paid holiday annually (plus Public Holidays)
Refreshments provided in the office
Enhanced family friendly policies
Social and Cultural Events
Inspirational Talks
Learning and Development
Buddy Programme

About the Company

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster.
Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data.
We’re 50|50 tech and marketing, partner-led, and first to move.
Clients include Google, Lufthansa, Meta, eBay, and OpenAI.
We have been certified B Corp and Climate Neutral since 2021.
We are drawn to people who stay curious, move with intent, and never stop inventing.
Our culture runs on three values: better together, relentlessly curious, and get sh*t done.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

Equal Opportunity

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive.
We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide!
We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.