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About the Role
Lead HVAC/R distribution business across multiple locations, driving profitable growth through exceptional leadership, operational excellence, inventory management, and outstanding customer experience. Develop high-performing teams, partner with Sales and Operations leadership, and maintain full accountability for market profitability, customer satisfaction, and employee development.
Responsibilities
- Lead daily operations of multiple branch locations, including recruiting, hiring, coaching, performance management, succession planning, and employee development.
- Provide Sales Leadership to execute strategic initiatives, increase market share, and strengthen customer relationships.
- Maintain full ownership of market profitability, including P&L performance, expense management, inventory investment, and operational efficiencies.
- Ensure exceptional customer service by creating a culture focused on responsiveness, accuracy, and continuous improvement.
- Analyze operational and financial performance metrics, identify opportunities for improvement, and implement action plans that maximize profitability and service levels.
- Lead inventory management efforts to optimize product availability while maximizing inventory turns, reducing excess inventory, and maintaining healthy service levels.
- Recruit top talent and develop comprehensive training programs focused on technical knowledge, leadership development, and professional growth.
- Ensure compliance with company policies, procedures, and safety standards while identifying opportunities to improve processes and operational controls.
- Prepare and present market performance reports, financial results, operational metrics, and improvement plans to senior leadership.
Requirements
- Proven leadership experience managing multiple locations, business units, or branch operations.
- Strong customer-focused mindset with a commitment to delivering exceptional service.
- Demonstrated success leading sales growth while balancing operational excellence and profitability.
- Experience managing budgets, P&L responsibility, inventory, and key operational metrics.
- Excellent analytical, financial, problem-solving, and decision-making skills.
- Strong leadership, coaching, communication, and relationship-building abilities.
- Ability to develop, motivate, and retain high-performing teams.
- Results-driven with excellent organizational skills and attention to detail.
- Self-motivated, collaborative, and committed to continuous improvement.
- Experience using ERP.
- HVAC/R wholesale distribution experience is strongly preferred.
- Full P&L accountability — sales growth, expense control, inventory investment, and operating efficiency for your location.
- Recruiting, coaching, performance management, succession planning, and building the bench that runs this branch five years from now.
- Set the tone for responsiveness and accuracy, and stay close enough to key contractors that they call you by name.
- Partner with Sales leadership to grow share in your territory, win back lapsed accounts, and land the strategic initiatives that move the business.
- Balance product availability against turns — right stock on the shelf, less dead inventory.
- Read the operational and financial metrics, find the gaps, build the action plan, and present results and recommendations to senior leadership.
- Uphold policy and safety standards while continuously improving how the work gets done.
- Leadership experience running a branch, location, or business unit — including full responsibility for a team.
- A proven track record of growing sales without giving up margin or operational discipline.
- Budget and P&L ownership, plus command of inventory and operating metrics.
- Strong analytical and decision-making instincts — you're comfortable in the numbers.
- Coaching skills that develop people and keep good ones from leaving.
- Customer-first mindset and the relationship skills to back it up.
- Comfort working in an ERP system to manage inventory, pricing, and reporting.
Skills
- Leadership
- Sales
- Operations Management
- Inventory Management
- Customer Service
- Financial Analysis
- Problem-Solving
- Decision-Making
- Coaching
- Communication
- Relationship Building
- Organizational Skills
- Attention to Detail
- ERP Systems
- HVAC/R Wholesale Distribution
Benefits
- Competitive benefits
- Total compensation package
- Generous Paid Time Off and Holidays
- Sales and Operations education for continued growth and development
About the Company
- Gustave A. Larson is a leading wholesale distributor of HVAC, and Refrigeration (HVACR) equipment, parts, and supplies.
- The Market Manager is responsible for overseeing several operations and sales for an assigned area.
- This role requires knowledge of HVAC/R systems, industry trends, business acumen, sales and operations.
Equal Opportunity
- Gustave A. Larson Company is an equal opportunity employer.
- All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.