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About the Role
GreenShield is seeking a Full Stack Engineer to build and operate systems that directly shape customer experience. This hands-on role involves developing products used in critical moments where quality, reliability, and performance are paramount. The systems must deliver a first-class customer experience with low latency, high availability, and security at scale.
Responsibilities
- Design, build, test, and operate full stack features meeting high standards for reliability, security, performance, accessibility, and customer experience.
- Own work through production, including system behavior, observability, supportability, incident follow-up, maintainability, and continuous improvement.
- Add instrumentation, review metrics, and use data to guide decisions, validate assumptions, and improve outcomes.
- Work across user interfaces, APIs, backend services, databases, integrations, and cloud-based systems.
- Make pragmatic engineering decisions balancing delivery speed, operational risk, maintainability, and customer impact.
- Contribute to operational excellence through logs, metrics, alerts, dashboards, runbooks, automated tests, and production readiness practices.
- Partner with Product, Design, Data, Security, Operations, and other engineers to clarify requirements, surface risks, and make trade-offs explicit.
Requirements
- 3+ years of experience building software systems across modern web applications, backend services, APIs, databases, and production environments.
- Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, a related field, or equivalent practical experience.
- Experience delivering customer-facing features and supporting them after launch, with attention to reliability, quality, security, performance, and customer experience.
- Sound engineering judgment and a willingness to make decisions using evidence from metrics, instrumentation, production behavior, and customer signals.
- Commitment to operational excellence; build systems that are observable, testable, maintainable, and able to operate under real-world conditions.
- Strong communication and collaboration skills.
- High-ownership mindset, strong follow-through, curiosity, and a commitment to improving systems.
- Proficiency in English is required.
Skills
- Full stack development
- TypeScript
- Node.js
- React
- PostgreSQL
- RESTful APIs
- Cloud platforms
- GCP (asset)
- NestJS (asset)
- NextJS (asset)
Location
- Remote
Work Type
- Full-time
Experience Level
- 3+ years
Education Level
- Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, or related field, or equivalent practical experience.
Salary/Compensations
- CAD $82,639.00 - 103,229.00
About the Company
- GreenShield is a not-for-profit social enterprise founded in 1957 with a mission to support better health for all Canadians.
- They are the only not-for-profit social enterprise bringing coverage and care together.
- They are noble challengers purposefully building a better way.
- Their mission is to create better health for all Canadians.
- Their culture values meaningful careers, inclusivity, and empowering employees.
- They believe in a workplace where employees are inspired, challenged, and rewarded.
- They are driven by people who challenge the status quo.
Equal Opportunity
- GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all.
- Even if your experience doesn’t align perfectly to every requirement, we invite you to apply.
- We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process.
- Information received relating to accommodation will be addressed confidentially.