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About the Role
Solution Engineers partner with the sales team to own key components of the sales process, including infrastructural/architectural discovery, collaborative solution design, and technical validation. They may travel up to 50% of the time and work with teams worldwide.
Responsibilities
- Work directly with Account Executives to support EMEA customers.
- Support the sales team in helping prospects understand Contentful's capabilities and compare them to legacy technologies.
- Understand prospects' project requirements, validate them against the platform, and identify/mitigate technical and business risks.
- Create product demonstrations and assist with technical evaluations to show how the platform solves business problems and integrates into a prospect’s technology stack.
- Communicate prospect and customer needs and product feedback to product management, marketing, and sales.
- Collaborate with Solution Architects and Customer Success Managers to ensure successful customer project implementation and launch.
Requirements
- Fluency in English; other European languages are preferred.
- Ability to work in a fast-paced environment, across multiple opportunities and teams.
- 3-5 years of experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company, OR 5-10 years of experience as a developer working on digital experience delivery utilizing marketing technology platforms focused on CMS, Commerce, Personalisation, etc.
- Strong presentation skills to convey business and technical knowledge to marketing-focused and technical-focused personas.
- Proven experience with current web technologies (JavaScript frameworks, static site generators, REST APIs, CDNs, CI/CD, etc.).
- High degree of emotional intelligence to navigate meetings with multiple customer stakeholders.
- Natural curiosity for how technology drives change and transfers into business value.
Skills
- Content Management Platform
- MarTech
- Solution selling methodologies
- Value-based selling techniques
- MACH products
- Composable architectures
Location
- EMEA
Work Type
- Full-time
Experience Level
- 3-5 years
- 5-10 years
Benefits
- Benefits and resources support balance and well-being.
- AI agents accelerate impact.
About the Company
- Contentful is now officially part of Salesforce.
- Salesforce aims to unleash potential and help organizations of all sizes deliver amazing customer experiences.
- Salesforce provides AI agents to accelerate impact.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- Salesforce believes in equality for all and strives to create an inclusive workplace free from discrimination.
- All employees and potential employees will be assessed on merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and all other aspects of employment.
- Recruiting, hiring, and promotion decisions are fair and based on merit.
- Compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education are based on merit.