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About the Role
SoFi is building an internal AI platform to revolutionize how employees work by integrating models, enterprise context, tools, memory, governed capabilities, and an extensible agent harness. This role involves collaborating with the AI Platform engineering team, product leaders, and subject-matter experts to reimagine departmental workflows, build initial AI-enabled solutions, and translate field learnings into durable platform capabilities. As the first person in this role, you will define the process for deploying AI, including opportunity discovery, department onboarding, workflow development and evaluation, outcome measurement, user support, and translating needs into platform investments, establishing the foundation for broader AI enablement.
Responsibilities
- Operate as a product-minded engineer, platform architect, and hands-on builder.
- Map complex workflows with domain experts and prototype agentic solutions.
- Define evaluations for agentic solutions and contribute new capabilities to the platform.
- Partner with leaders and subject-matter experts to identify high-value opportunities for AI transformation.
- Embed with internal departments to understand workflows, systems, data, constraints, and success metrics.
- Deploy AI-enabled workflows that solve real business problems.
- Lead departments from discovery through onboarding, adoption, production use, and measurable outcomes.
- Develop playbooks, technical patterns, and operating practices for scaling AI enablement.
- Build reusable skills, tools, integrations, agents, and workflow components on the AI platform.
- Contribute directly to the platform based on field deployment insights.
- Create tight feedback loops among users, AI Enablement, product, and platform engineering.
- Serve as a trusted technical advisor to senior leaders on applied AI.
Requirements
- Deep experience building and operating sophisticated software systems at Sr Staff Engineer equivalent scope.
- Track record of leading technically ambiguous, cross-functional initiatives from problem definition through production adoption.
- Strong product judgment and an instinct for finding the real problem behind a feature request.
- Experience designing applications, platforms, developer tools, workflow systems, or distributed systems.
- Practical experience building with large language models, including tool use, context engineering, agents, evaluations, and human-in-the-loop patterns.
- Judgment to distinguish among a prototype, a department-specific solution, and a capability for a shared platform.
- Exceptional written and verbal communication skills across technical and nontechnical audiences.
- Comfort creating structure, standards, and momentum in a developing operating model space.
Skills
- Large language models
- Tool use
- Context engineering
- Agents
- Evaluations
- Human-in-the-loop patterns
- Platform architecture
- Workflow systems
- Distributed systems
- Developer tools
Location
- Remote (excluding Hawaii, Alaska or Puerto Rico)
Work Type
- Full-time
Experience Level
- Sr Staff Engineer equivalent
Salary/Compensations
- Base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
Benefits
- Comprehensive and competitive benefits
About the Company
- Shape a brighter financial future with us.
- We are a next-generation financial services company and national bank using innovative, mobile-first technology.
- We are at the forefront of an unprecedented transformation in the financial industry.
- Our work has a direct impact on people's lives, guided by our core values.
Equal Opportunity
- SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
- The Company hires the best qualified candidate for the job, without regard to protected characteristics.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- SoFi is committed to an inclusive culture.
- SoFi offers reasonable accommodations to candidates with physical or mental disabilities.