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About the Role

The Construction Technology Product Manager - Procore is the hands-on owner of day-to-day platform operations within an assigned Procore product pillar. This role configures, supports, documents, and continuously improves Procore so project teams can use approved workflows consistently and produce reliable operational outputs. This role turns platform standards and governance decisions into practical execution, helping teams work consistently, addressing adoption gaps, improving data quality, and ensuring platform changes are implemented cleanly across projects, regions, and business units.

Responsibilities

Manage company-level and project-level configurations, including templates, forms, permissions, workflows, directories, project settings, and standard tools.
Apply project setup standards consistently and maintain documentation for configuration, permissions, workflows, and setup requirements.
Translate approved business workflows into practical Procore setup and usage standards that work for field and office teams.
Develop and deliver role-based Procore training, onboarding, quick-reference guides, standard operating procedures, and adoption campaigns.
Serve as the first point of escalation for functional questions, usage issues, configuration problems, and workflow concerns.
Troubleshoot issues, identify root causes, coordinate with Procore Support and internal technical teams, and recommend sustainable fixes.
Monitor adoption, usage, compliance, data completeness, permission structures, and configuration consistency, then support corrective actions.
Partner with Analytics and Integration resources to support Power BI reporting, data dictionaries, field usage guidance, exports, and connected workflows.
Assess Procore releases and feature updates, support testing and pilots, update training and documentation, and prepare users for material changes.
Gather user feedback and identify opportunities to reduce friction, duplicate entry, manual workarounds, and underused capabilities.

Requirements

Diploma or degree in Construction Management, Engineering Technology, Information Systems, Business Systems, Project Management, or a related field, or an equivalent combination of construction operations and Procore platform experience.
5 to 10+ years of experience in construction operations, project coordination, project management, construction technology, business systems, or platform administration.
Strong knowledge of construction project lifecycle processes, field and office workflows, project documentation, operational controls, and platform administration.
Demonstrated ability to configure permissions, templates, forms, workflows, and project standards in a scalable and consistent way.
Strong training, communication, documentation, troubleshooting, and root cause analysis skills.
Ability to work effectively across Operations, IT, Finance, Analytics, Safety, Quality, and regional project teams.
Ability to work primarily in an office environment with frequent weekly site engagement and regular movement through active construction environments.
2 or more years of hands-on experience with Procore or a comparable construction management platform, with current Procore certifications.
Experience supporting multiple projects, regions, departments, or business units.
Experience developing training materials, support documentation, workflows, templates, platform standards, or operational runbooks.
Experience supporting data quality, Power BI reporting, integrations, ERP-connected workflows, or analytics environments.
Experience participating in platform release testing, pilots, rollout planning, and post-implementation reviews.

Skills

Procore configuration
Platform operations
Workflow management
User training
Onboarding
Coaching
Documentation
Troubleshooting
Root cause analysis
Data quality improvement
Platform administration
Power BI reporting
Analytics
Integrations

Location

Office environment
Site engagement

Work Type

Full-time
Office environment
Site engagement

Experience Level

5 to 10+ years of experience
2 or more years of hands-on experience

Education Level

Diploma or degree in Construction Management, Engineering Technology, Information Systems, Business Systems, Project Management, or a related field
Equivalent combination of construction operations and Procore platform experience
Current Procore certifications

Salary/Compensations

$90,000 - $110,000

Benefits

Defined Contribution Pension Plan with a generous employer contribution.
Flexible Health and Dental benefits with tiered options.
Annual health spending account.
24/7 confidential support through Employee and Family Assistance Program.
Competitive vacation package with additional vacation granted throughout tenure.
Employer Paid Parental Leave Top Up.
Annual Community Day dedicated to volunteering.
Corporate discounts through various vendors.

About the Company

Modern Niagara helps building owners, managers, and general contractors meet the mechanical, and electrical needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa.
We are committed to having a positive and meaningful impact on Canada’s infrastructure — and on the communities where we live, learn, work, and heal.
We build for life.
We value passion, initiative, determination, professionalism, and teamwork.
Health and safety are embedded in everything we do, and our award-winning safety culture consistently performs well above industry standards.

Equal Opportunity

We are committed to building a diverse, equitable, and inclusive organization where everyone has access to opportunity, feels a sense of belonging, and can thrive.
We actively work to remove barriers faced by members of equity-seeking groups (including women, Indigenous, Black, racialized, 2SLGBTQIA+ people, people with disabilities, and newcomers to Canada) in the construction industry.
We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier-free hiring process.
If you require accommodation at any stage of the recruitment process, please contact us at careers@modernniagara.com so we can make appropriate arrangements.