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About the Role
As an Account Manager, you will lead site operations and manage a service team, including Account Supervisors and Recruiters. You will oversee annual revenues between $1 million - $5 million, maintain client relationships, and ensure strategic goals are met by regularly following up with end-user clients and executive-level facility managers.
Responsibilities
- Manage and provide guidance to the service team’s daily operations
- Actively build and maintain strong client relationships
- Coach, train, and develop service team members
- Oversee recruiting efforts to ensure sufficient staff levels, including interviewing, hiring, orientation, and training
- Provide guidance or manage associate performance
- Oversee scheduling, attendance, and shift meetings
- Approve and process payroll
- Conduct trend analysis and financial forecasting
- Develop and implement a safety program
- Audit and regularly report on KPIs to ensure all policies are executed in accordance with federal and organizational regulations
Requirements
- 3+ years’ experience managing onsite teams
- Highly effective personnel and process management skills and techniques
- Proven skills and knowledge in training, coaching, and performance evaluation
- Knowledge of MS Office software: Excel, Outlook, PowerPoint, and Word
- Strong communication skills, both oral and written
- Ability to solve complex problems, including finance
- Strong interpersonal and customer service skills
- Exceptional attention to detail
Location
- Tolleson, AZ
Work Type
- Onsite
Experience Level
- 3+ years managing onsite teams
Education Level
- High School diploma or GED required
- Bachelor's degree preferred
Salary/Compensations
- $60,573.66 - $75,717.08 annually, depending on experience and geographic location
- Actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds.
Benefits
- 6 paid holidays
- 1 paid floating holiday
- Up to 20 days of Paid Time Off per year
- Medical/Dental/Vision insurance
- Company-matching 401(k)
- Employee Stock Purchase Program
About the Company
- Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities.
- With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions across North America, offering flexible temporary, seasonal and direct placement opportunities.
- Our proven onsite staffing model and personalized recruitment services ensure that our clients receive skilled support while candidates find positions that match their goals.
- Staff Management | SMX is dedicated to creating impactful partnerships, prioritizing safety, compliance, and innovation to meet evolving workforce needs.
Equal Opportunity
- We consider qualified applicants with arrest and conviction records in accordance with applicable law.
- TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process.
- We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.