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About the Role
Basis is looking for a People Business Partner to help scale the people systems behind our next stage of growth. You'll advise leaders on organization design, workforce planning, performance, manager development, employee relations, and organizational health. This role reports to the Head of People Ops. You'll operate as a strategic thought partner and a hands-on builder, embedded closely enough with your teams to know their roadmap, their metrics, and their people. You'll bring a point of view, not a playbook. This is a high-ownership role for someone who combines People fundamentals with systems thinking, strong business judgment, and the credibility to move senior leaders. You should enjoy operating close to the business while helping define what great partnership looks like here.
Responsibilities
- Act as a trusted advisor to leaders across the organization.
- Coach managers on feedback, performance, team health, and leadership effectiveness.
- Build deep fluency in your teams' goals to ground guidance in real business context.
- Partner crossfunctionally to improve employee experience across onboarding, engagement, retention, and development.
- Lead career and growth planning conversations and manage performance cycles end to end.
- Navigate employee relations and sensitive situations with judgment, empathy, and pragmatism.
- Lead coaching conversations and workshops that sharpen how managers develop their teams.
- Extend people infrastructure and operating rhythms to strengthen with scale.
- Use data and trends across teams to spot organizational risk early and recommend action.
Requirements
- 3–5+ years in HR business partnering or people operations.
- Track record of owning performance management and employee relations independently at a high-growth company.
- Strong expertise in performance, calibration, manager coaching, and employee relations.
- Systems mindset: ability to scale processes with clearer workflows, better data, and tighter rhythms.
- Bias for action: ability to set a direction, ship something, and iterate.
- Ability to influence senior leaders through credibility and partnership.
- Range across the employee lifecycle.
- Experience building and teaching manager programming in a fast-scaling company.
- Experience running calibration that holds up across teams doing very different work.
- Experience helping build job architecture or career ladders.
- Real experience using AI for people work.
- Fluency partnering with technical teams and with a fast-scaling go-to-market org.
- Comfort partnering with outside immigration counsel to keep a sponsored population current.
Skills
- Organization design
- Workforce planning
- Performance management
- Manager development
- Employee relations
- Organizational health
- Systems thinking
- Business judgment
- Feedback
- Team health
- Leadership effectiveness
- Employee experience
- Onboarding
- Engagement
- Retention
- Development
- Career planning
- Growth planning
- Performance cycles
- Judgment
- Empathy
- Pragmatism
- Coaching
- Workshops
- AI for people work
- Immigration counsel
Experience Level
- 3-5+ years
Benefits
- Premium Medical, Dental, and Vision coverage
- Life Insurance
- 6 coaching & 6 therapy sessions through Spring Health
- 100% Wellhub Gold membership coverage
- Unlimited PTO
- 12 paid company holidays
- Daily meal stipends
- Fully stocked kitchen
- $300 toward custom desk setup
- Pre-tax commuter benefits
- 401(k) retirement plan
- Monthly office activities
- Frequent optional team happy hours
- Parental Leave
About the Company
- Basis builds real agents that do real work in the real economy.
- Our agents operate for hours at a time, performing end-to-end work for some of the largest accounting firms in the world.
- We recently raised $100M at >$1B valuation and are racing to deploy the most advanced applied ML at production scale.