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About the Role
We’re looking for a Head of Revenue Operations to build the systems, insights, and processes that support Omni’s next stage of growth. You’ll lead and develop the RevOps team while staying hands-on with the data, workflows, and technology that help our go-to-market teams operate effectively. This role combines strategic leadership with direct execution, including using AI to improve the quality and speed of everyday work. You’ll report to the VP of Sales.
Responsibilities
- Lead and develop the RevOps team, setting clear priorities, coaching team members, and building the case for investments in people and tools.
- Turn growth targets into operating plans by partnering with Finance and go-to-market leaders on headcount and capacity modeling, segmentation, territories, and rules of engagement.
- Build and improve revenue systems by staying hands-on with Salesforce and connected tools, improving data structures, integrations, routing, onboarding, and automation.
- Deploy AI workflows for areas such as account research, data enrichment, pipeline inspection, and analysis, validating outputs and measuring business impact.
- Establish consistent metric definitions, reconcile discrepancies across systems, and build reporting to help teams understand performance and take action.
- Strengthen forecasting and business reviews by partnering with leaders on pipeline inspection, forecasts, quarterly business reviews, and board reporting.
- Improve compensation and deal processes by partnering with Sales, Finance, and Legal on quota setting, compensation planning, quoting, approvals, and deal desk workflows.
- Connect sales, partnership, and post-sales operations to improve handoffs, customer health reporting, and renewal and expansion tracking.
Requirements
- 5+ years in Sales Operations, Revenue Operations, or similar roles.
- At least one year of experience leading lean revenue or sales operations teams in a B2B SaaS business.
- Ability to personally build and troubleshoot Salesforce workflows, data structures, automation, and integrations.
- Experience deploying AI or model-assisted workflows.
- Ability to independently build and explain financial and capacity models connecting pipeline, conversion, sales cycles, rep ramp, retention, and investment.
- Understanding of unit economics and the differences between bookings, recurring revenue, recognized revenue, and cash.
- Comfortable investigating data with SQL, spreadsheets, and BI tools.
- Experience earning trust with senior leaders, constructively challenging assumptions, and resolving competing priorities.
- Experience building processes and infrastructure where little existed before.
- Ability to deliver useful improvements quickly with imperfect information.
Skills
- Salesforce
- AI
- SQL
- Spreadsheets
- BI tools
Location
- San Francisco, CA
- Remote (US)
Work Type
- Hybrid
- Remote
Experience Level
- 5+ years
- 1+ year leadership experience
Benefits
- Health, dental, and vision insurance
- 401(k) Plan
- Unlimited PTO
About the Company
- Omni is the AI analytics platform that turns company data into a trusted source of truth for AI.
- Built on a semantic model, Omni gives enterprises a governed context graph for analytics and AI.
- Teams use Omni to ask questions in plain English, refine answers in workbooks, and bring trusted data into tools like Claude, ChatGPT, Cursor, and Slack.
- Based in San Francisco, CA, Omni has raised $217M from investors including ICONIQ, Theory Ventures, First Round Capital, Redpoint Ventures, and GV.
- Its latest $120M Series C valued the company at $1.5B.
Equal Opportunity
- Omni is an equal opportunity employer. We value diversity and encourage you to apply even if you don’t check every single box. Please, let us know if you need any reasonable accommodations during the interview process.