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About the Role
As a role model and business leader, the Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning team that provides a unique and memorable shopping experience to every customer. You will foster a vibrant, fun, energetic and enjoyable store environment.
Responsibilities
- Recruit, onboard, develop and coach team members on exemplary customer service, the promotion of different programs, product knowledge and current trends.
- Ensure that all key financial objectives established are met (sales, closing ratio, dollars per transaction, units per transaction, etc.).
- Schedules effectively to provide optimal floor coverage.
- Act as a stylist to build a personalized wardrobe to the customer.
- Monitor team performance (appraisal, ongoing coaching, conflict resolution, disciplinary action, etc.).
- Collaborate with the person in charge of merchandising to ensure compliance with standards and guidelines while having an attractive presentation of merchandise.
- Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.
Requirements
- A minimum of 3 years of experience in a store management position
- Ability to create a positive work environment where team members are motivated to learn and grow.
- Recognized for their positive leadership and solution-oriented approach.
Skills
- Contagious passion for fashion and customer service
Location
- Laval, Quebec
Work Type
- Full-time
Experience Level
- 3+ years of store management experience
Benefits
- Employee discount in store
- Dynamic and passionate team
- Career development and advancement program
- Supportive management team and good work/life balance
About the Company
- Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne.
- Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.
- We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.
- We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.
- At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.