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About the Role

As a Product Designer, you will design digital products and services that help government agencies deliver critical products and service offerings. You will work with multidisciplinary teams and federal partners to design secure, accessible, and user-centered experiences. This role spans the full product lifecycle, from understanding user and mission needs to delivering usable, compliant, and measurable solutions. You’ll help agencies move beyond transactional experiences toward cohesive, digital services that build trust and improve outcomes for the public.

Responsibilities

Design end-to-end digital experiences for federal programs, platforms, and services, from discovery and concept development through delivery and continuous improvement
Translate user needs, policy requirements, and mission goals into clear, accessible, and actionable design solutions
Collaborate closely with product owners, engineers, researchers, content strategists, and accessibility specialists in agile, DevSecOps-oriented teams
Create design artifacts such as user flows, wireframes, prototypes, journey maps, and service blueprints to align teams and stakeholders
Apply and contribute to design systems (e.g., U.S. Web Design System or agency design systems) to ensure consistency, scalability, and speed to delivery
Ensure designs meet federal accessibility, usability, and security requirements (e.g., WCAG, Section 508)
Participate in stakeholder workshops, design reviews, and sprint ceremonies to support decision-making and delivery
Use qualitative and quantitative feedback (analytics, usability testing, Voice of the Customer) to measure adoption, satisfaction, and mission impact

Requirements

Bachelor’s degree or equivalent experience
2-3 years of experience solving complex design problems and strategic skills to deliver best-in-class solutions
2-3 years of experience designing digital products or services in consulting, in-house, or agency environments
Experience or demonstrated ability in utilizing AI-driven methodologies to shape and deliver findings or artifacts
Strong foundation in human-centered design principles, UX, and interaction design principles for browser-based, native application, and platform experiences
Experience working across the product lifecycle, from discovery through delivery and iteration.
Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Framer)
Experience collaborating with engineering and product teams in agile or iterative delivery models
Ability to communicate design intent and tradeoffs clearly to diverse stakeholders, including non-design audiences
Portfolio demonstrating problem-solving, accessibility considerations, and impact—not just visual execution.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Skills

Human-centered design principles
UX
Interaction design principles
Figma
Sketch
Framer
Agile
DevSecOps
U.S. Web Design System
WCAG
Section 508
AI-driven methodologies
Service design
Journey mapping
Omni-channel government services
Salesforce
ServiceNow
PEGA
HTML/CSS/JavaScript

Location

California
Colorado
Hawaii
Illinois
Maine
Maryland
Massachusetts
Minnesota
New Jersey
New York
Vermont
Virginia
Washington
District of Columbia
Cleveland

Work Type

Full-time

Experience Level

2-3 years

Education Level

Bachelor's degree or equivalent experience
Relevant Master’s Degree

Salary/Compensations

$77,800—$153,000 USD

Benefits

Hands-on experience
Certifications
Industry training

About the Company

At Accenture Federal Services, our purpose is to make the world work better for everyone. We help the US federal government make the nation stronger and safer and life better for people.
Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Accenture Federal Services is a technology company within global Accenture.
Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive.
As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people.
We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity.
As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included.
This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Opportunity

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture Federal Services is an Equal Employment Opportunity employer.
Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.
If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.
Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.