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About the Role

The Casino housekeeper is responsible for cleaning and maintaining all public and associate areas of the casino property, and its off-site facilities, with a high level of quality in accordance to Casino standards. The ideal candidate will promote a positive image of the property by displaying a pleasant and upbeat personality during each guest interaction and be comfortable responding to and carrying out specific guest needs and requests.

Responsibilities

Exhibits a friendly, helpful and courteous manner when dealing with guests and fellow associates.
Performs general cleaning of the casino, excluding kitchen and bar areas.
Cleans and vacuums all on-site offices and off-site facilities as assigned.
Transports all trash to dumpsters.
Cleans and maintains front entryway and Porte Cochere of all trash and ashtrays.
Maintains a maintenance schedule for floor care, including stripping, waxing, and buffing linoleum floors; extracting and buffing carpets; cleaning grout on all tile floors and sealing.
Cleans and maintains all floor thresholds.
Polishes all brass on doors and bars.
Extracts gaming tables.
Maintains a maintenance program for all machines.
Reports all machine repairs to the Department Manager.
Performs stain and gum removal.
Delivers a service level that creates an atmosphere for guest return, providing a positive, memorable entertainment experience and projecting a professional appearance.
Maintains a clean, safe, hazard-free work environment.
Demonstrates commitment to responsible gaming and alcohol services by notifying managers of concerns.
Ensures prompt and discreet notification to managers of any observed illegal acts or internal ethics violations.
Promotes positive guest and team member relations.
Works flexible schedules, including nights, weekends, and holidays.
Performs other duties as assigned by the Housekeeping Manager.

Requirements

Ability to read a limited number of two- and three-syllable words and recognize similarities and differences between words and series of numbers.
Ability to print and speak simple sentences.
Ability to read and comprehend simple instructions, correspondence, and memos.
Ability to write simple correspondence.
Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Regularly required to stand, walk, use hands and fingers, handle, feel, and reach with hands and arms; and talk or hear.
Frequently required to climb or balance and stoop, kneel, crouch, or crawl.
Required to push cleaning cart and operate vacuums.
Must be able to push or lift approximately 50 to 100lbs of furniture, equipment, trash, and linens.
Must obtain and maintain a New York State certification and St. Regis Mohawk Tribal Gaming Class III License.
Requires a criminal background check.
Must submit to and pass a drug test for illegal substances prior to employment confirmation.

Skills

Cleaning
Maintenance
Guest interaction
Communication

Location

On-site

Work Type

Full-time
Part-time

Experience Level

Previous experience preferred

Education Level

Some High School

Salary/Compensations

$16.00 per hour

About the Company

The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer.

Equal Opportunity

The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer.