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About the Role
The Acting Lead Housekeeper prepares work assignments, monitors, and trains housekeeping staff to ensure all procedures are completed to department standards.
Responsibilities
- Exhibits a friendly, helpful, and courteous manner when dealing with guests and associates.
- Must be flexible in scheduling, including holidays and weekends.
- Fosters a teamwork mentality with staff and other leads by leading by example.
- Trains and develops new staff members in accordance with department standard operating procedures.
- Assists in the preparation of schedules and reviews.
- Practices safe work habits, wears protective safety equipment, and enforces safety standards, policies, and procedures.
- Coaches and counsels employees in accordance with the disciplinary process.
- Prepares all paperwork to complete work orders and submits them to the Facilities Department.
- Leads staff efficiently and effectively by assigning tasks and inspecting work for conformance to standards.
- Possesses a strong work ethic, positive attitude, is detail-oriented, reliable, and able to work well independently.
- Performs basic computer work.
- Performs other duties as requested by management.
Requirements
- Ability to apply common sense understanding to carry out simple one- or two-step instructions.
- Frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crouch.
- Occasionally lift and/or move more than 100 pounds.
- Must obtain and maintain a St. Regis Mohawk Tribal Gaming Work Permit.
- Must pass a drug test for illegal substances prior to employment confirmation.
Skills
- Guest service
- Teamwork
- Leadership
- Training
- Scheduling
- Safety procedures
- Disciplinary process
- Work order preparation
- Task assignment
- Work inspection
- Work ethic
- Attention to detail
- Reliability
- Independent work
- Basic computer skills
Location
- Casino work environment
Work Type
- Full Time
- Onsite
Experience Level
- Lead
- Supervisory
Education Level
- High school diploma or GED
Salary/Compensations
- $17.00 per hour
About the Company
- The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer.
Equal Opportunity
- The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer.