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About the Role
As a Teller, you are our director of first impressions and the first point of contact for many customers, setting the standard for banking with us. Tellers believe in trust, integrity, and building relationships with customers across generations. They are empathetic problem-solvers with a genuine care for people, consistently delivering a banking experience that encourages customers to visit the bank.
Responsibilities
- Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
- Perform daily credit and debit transactions in compliance with established bank policies and procedures
- Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
- Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
- Manage risk while actively practicing loss prevention
- Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
- Take action using Integrity, Caring, and Excellence to achieve all-win outcomes
Requirements
- Required Availability: Monday–Friday, 7:30am–6:15pm with Rotating Saturdays, 8:30am–1:30pm
Skills
- Excellent written and verbal communication skills
- Next-level customer service skills
- Proficiency in Microsoft applications
- Cash-handling experience
Benefits
- Medical, dental, vision, long-term disability, and life insurance
- 401(k) matching
- Generous holiday and paid time off schedule
- Tuition reimbursement
- Extensive health and wellness programs, including our Employee Assistance Program
- Referral bonus program + more!
About the Company
- At Frost, it’s about being kind because kindness is the best currency.
- At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work.
- Frost is committed to fostering an environment that reflects our values and encourages team members to be the best they can be.
- In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.
- Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas.
- Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction.
- At Frost, it’s about being part of something bigger.