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About the Role
As a Retail Sales Associate, you will create an exceptional guest experience by delivering Wild Fork’s service philosophy of personal chef and friendly butcher. You will engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting store readiness. You will also confidently perform essential operational routines, including working in freezer environments and handling cash.
Responsibilities
- Deliver a warm, engaging “personal chef & friendly butcher” shopping experience.
- Provide recommendations, cooking tips, recipes, and product insights based on customer needs.
- Demonstrate understanding of daily sales goals, promotions, and store priorities.
- Drive sales by engaging customers, building baskets, and suggesting product pairings.
- Support Wild Fork’s service standards to ensure customers feel welcomed, valued, and inspired to return.
- Leverage product knowledge to confidently recommend solutions, build basket size, and deliver a personalized, engaging customer experience.
- Stock, rotate, and merchandise products to ensure a full, fresh, and visually compelling store.
- Complete FIFO rotation and maintain accurate labeling and pricing.
- Keep the store clean, organized, and customer-ready at all times.
- Support planogram changes, promotional sets, and daily recovery routines.
- Assist with receiving and processing deliveries with care and accuracy.
- Maintain back-stock organization and communicate low stock or product issues promptly.
- Follow shrink-prevention practices and report concerns to leadership.
- Confidently work in cold temperatures (walk-in freezer) to pull products, organize stock, and execute counts.
- Adhere to food safety, sanitation, and freezer safety guidelines.
- Operate the POS with accuracy; process transactions, returns, and exchanges.
- Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, store walkthroughs for readiness and safety.
- Follow all cash handling SOPs with precision and integrity.
- Work closely with Team Leaders to execute daily priorities and meet store goals.
- Participate in training, product knowledge sessions, and new processes.
- Actively participate in ongoing training and development to strengthen product expertise, selling capability and consistency in execution.
- Support a positive, inclusive team culture where everyone feels valued.
Requirements
- 1 year of retail, grocery, hospitality, or food experience required.
- Strong customer service skills with enthusiasm for food and culinary exploration.
- Ability to work in fast-paced environments and manage multiple tasks.
- Comfortable working in extremely cold temperatures.
- Ability to lift up to 50 lbs and stand/walk 8–10 hours.
- Flexible scheduling (mornings, evenings, weekends, holidays).
- Basic math skills for cash handling; POS experience a plus.
Skills
- Customer Service
- Food Knowledge
- Culinary Exploration
- Fast-paced Environment Management
- Multitasking
- Working in Cold Temperatures
- Lifting up to 50 lbs
- Standing/Walking 8-10 hours
- Flexible Scheduling
- Basic Math Skills
- Cash Handling
- POS Experience
Work Type
- Full-time
- Part-time
Experience Level
- 1 year of experience
Salary/Compensations
- $18.00 per hour + Bonus Potential
Benefits
- Medical, Dental, & Vision Insurance
- Health Reimbursement Account
- Flexible Spending Accounts
- Behavioral Health Matters Program
- Live Health Online (Virtual Care)
- Monthly Bonus Plan
- 401(k) and Company Match
- PTO: Vacation, Sick, Birthday PTO
- Culinary Training
- Chew on This – Monthly Product Giveaway
- Wild Chef – Monthly Allowance to Shop in Store
- Mentorship Program
- Better Futures Program (free community college)
- Fin Fit – Financial Resources
- Discounts (cars, cell phones, services & more)
- Employee Referral Bonus Program
About the Company
- We look for Sales Associates who show determination and urgency in serving customers.
- Engage with humility, sincerity, and pride in the Wild Fork brand.
- Demonstrate discipline and ownership in every task.
- Work respectfully as part of a team.
- Stay curious about products, cooking, and customer needs.
Equal Opportunity
- EOE, including disability/vets