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About the Role
The Quality and Compliance Specialist ensures high-quality services in line with state and federal regulations within the Residential Supports department. They monitor and implement recommendations from state reviews, investigations, and compliance concerns, develop tools for monitoring processes, draft compliance and quality improvement reports, and conduct safety inspections and audits. The specialist also assists in creating corrective action plans and ensuring staff complete required training. They maintain communication to foster a positive service environment, may participate in agency-wide committees, and are responsible for maintaining confidentiality and proper documentation. The role requires strong organizational, communication, and collaboration skills.
Responsibilities
- Monitor and implement recommendations from state reviews, investigations, and compliance concerns.
- Develop tools for monitoring processes.
- Draft compliance and quality improvement reports.
- Conduct safety inspections and audits.
- Assist in the creation of corrective action plans.
- Ensure staff completes required training.
- Maintain communication with team members to foster a positive service environment.
- Participate in agency-wide committees.
- Maintain confidentiality and proper documentation in line with agency standards.
Requirements
- Any combination of education and experience, which, in the judgment of the employer, equals the below standards.
- Bachelor's degree in human services or related field.
- Minimum of three years' experience working in the human services field.
- Willing and able to have medication certification and maintain certification.
- Valid NYS Drivers License.
Skills
- Organizational skills
- Communication skills
- Collaboration skills
Location
- Oneida
- Lewis
Work Type
- Full Time: 40 Hrs
- Flexible schedules to include some Evening/Overnight/Weekend availability
Experience Level
- Minimum of three years' experience working in the human services field
Education Level
- Bachelor's degree in human services or related field
Salary/Compensations
- $20-$22/hr
Benefits
- Mileage Reimbursement
- A comprehensive benefit package
- Generous paid time off
- Paid training
About the Company
- Founded in 1954, The Arc, Oneida-Lewis Chapter is a premier human services agency in the healthcare field.
- Our agency was started by parents who envisioned a rich, full life for their children with disabilities, inclusive of their community.
- We employ 700 staff and support over 1,400 people throughout Oneida and Lewis Counties.
- We provide a full spectrum of educational, vocational, employment, residential, family support, guardianship, respite, recreational, and day habilitation for people with developmental disabilities and their families.
- We own and operate integrated businesses in our community, including our Progress Industries business enterprise, a leading supply chain partner for small and large companies regionally and nationally.
- The Arc Oneida-Lewis is dedicated to enriching lives and fostering inclusion.
- Our mission is to provide a full spectrum of educational, vocational, employment, residential, family support, and a myriad of other services for people with developmental disabilities and their families.
- Our employees thrive in an inclusive and positive work culture that values collaboration, empathy, and a commitment to making a difference.
- We are part of a community that is about building a supportive environment where everyone can flourish.
- We are dedicated to changing lives.
Equal Opportunity
- The Arc firmly believes in and subscribes to fair employment practices and opens its facilities to every qualified person.
- In all employment practices, and related decisions, we are committed to prohibiting discrimination on the basis of race, color, creed, national origin, religion, sex, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, predisposition or carrier status, military status, domestic violence victim status, non-job related conviction record, Vietnam-era or special disabled veteran status, or any other category protected by applicable law.