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About the Role
The Sales Manager is responsible for overseeing the entire sales management system within the organization. This role involves developing and implementing sales policies and procedures, managing a team of sales professionals, and ensuring that sales activities meet or exceed company objectives. The Sales Manager conducts regular sales meetings, reviews sales performance data, and collaborates with other departments to drive continuous improvement initiatives. Key responsibilities include managing sales documentation, ensuring compliance with industry standards and regulations, and reporting on sales performance to senior leadership. Strong leadership and management skills, extensive knowledge of sales management systems, and the ability to effectively communicate with stakeholders at all levels are essential for this role.
Responsibilities
- Develop and implement strategic sales plans to achieve company goals and objectives
- Analyze market trends and customer needs to identify new sales opportunities
- Set sales targets and monitor team performance to ensure targets are met
- Create and maintain sales budget and forecast reports
- Build and maintain strong relationships with key customers and partners
- Monitor customer satisfaction and address any issues or concerns in a timely manner
- Identify and develop new business opportunities with existing and potential customers
- Collaborate with marketing and customer service teams to enhance the overall customer experience
- Track and analyze sales data to identify trends and opportunities for improvement
- Prepare and present sales reports and forecasts to senior management
- Monitor competitor activity and market trends to adjust sales strategies as needed
- Utilize CRM software to manage and track customer interactions and sales activities
- Stay up-to-date with industry developments and market trends
- Thoroughly understand company products and services to effectively communicate their value to customers
- Train team members on new products and sales techniques to improve their knowledge and skills
- Participate in product development and provide feedback from the sales team perspective
- Lead and manage a team, providing guidance, feedback, and support
- Set goals and KPIs for team members and monitor performance
- Foster a positive and collaborative work environment
- Develop and implement training programs to keep team members updated on trends and strategies
- Assess complex situations, consider long-term implications, and make decisions that align with the organization’s vision and goals
- Communicate vision, expectations, and feedback in a way that motivates and engages team members
- Mentor, provide opportunities for professional growth, and create an environment where continuous learning is encouraged and valued
- Allocate personnel, tools, and other resources efficiently to achieve project goals
- Lead improvement projects from initiation to completion
- Monitor progress, address challenges, and ensure timely delivery of measurable results
Requirements
- Bachelor’s in Business, Marketing, or related field, with at least 5 years work experience that provides exposure to fundamental theories, principles, and concepts
- 2 plus years of experience as a people manager
- Strong technical skills with proficiency in sales tools and software (e.g., Salesforce, CRM systems)
- Experience in developing and implementing sales strategies and plans
- Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively
- A strategic thinker with a test and learn approach to marketing efforts and process improvements
- Resource Allocation: Allocate personnel, tools, and other resources efficiently to achieve project goals. Balance competing priorities and adapt as needed.
- End-to-end Project Management: Lead improvement projects from initiation to completion. Monitor progress, address challenges, and ensure timely delivery of measurable results.
Skills
- Sales Management Systems
- Leadership
- Communication
- Sales Strategy
- Sales Planning
- Market Trend Analysis
- Customer Relationship Management
- Sales Analysis
- Reporting
- Product Knowledge
- Team Management
- Strategic Decision Making
- Effective Communication
- Fostering Team Growth
- Salesforce
- CRM systems
Experience Level
- 5 years work experience
- 2 plus years of experience as a people manager
Education Level
- Bachelor’s in Business, Marketing, or related field
Salary/Compensations
- $150k to $165k base plus commission
Benefits
- Medical
- Dental
- Vision plans
- 401(k) with company contribution
- Paid time off
- Paid parental leave
- Tuition reimbursement
About the Company
- Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.
- As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges.
- Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use.
- Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities.
- Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
- At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark.
- We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG).
Equal Opportunity
- Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
- Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions.