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About the Role
BODYROK offers high-intensity, low-impact Pilates workouts. We are seeking a motivated, creative, and organized Assistant Studio Manager – Marketing & Events to join our growing team, combining studio operations, sales, member experience, social media/content creation, and event coordination.
Responsibilities
- Support Studio Management with day-to-day studio operations.
- Serve as a point of contact and leader for Studio Advisors when management is not present.
- Help train and onboard new Studio Advisors.
- Reinforce studio policies, sales expectations, customer service standards, and operational procedures.
- Help ensure proper member and guest check-in procedures are followed.
- Assist with member questions and concerns and escalate issues to management when necessary.
- Monitor the studio environment and ensure it remains clean, organized, welcoming, and well maintained.
- Assist with retail merchandising, inventory counts, supplies, and maintenance needs.
- Support Studio Management with team communications and employee recognition initiatives.
- Help identify opportunities to improve studio operations and the overall member experience.
- Take initiative and perform responsibilities without requiring constant direction or micromanagement.
- Deliver the BODYROK Service Promise and create a welcoming, high-energy experience for every member and guest.
- Build relationships with potential, new, and existing members.
- Tour prospective members through the studio and explain BODYROK classes, equipment, memberships, packages, and promotions.
- Follow up with leads and first-time guests to help convert them into members.
- Promote and sell memberships, class packages, retail, and current studio offers.
- Work toward individual and overall studio sales goals.
- Support Studio Advisors in improving sales techniques and achieving studio goals.
- Help drive member engagement, retention, referrals, and community involvement.
- Recognize opportunities to make members feel appreciated and connected to the BODYROK community.
- Execute the studio's social media and content calendar under the direction of Studio Management.
- Maintain an organized monthly content calendar for upcoming promotions, events, theme classes, and studio initiatives.
- Create and post the monthly studio schedule.
- Create and post content promoting theme classes, studio events, pop-ups, challenges, partnerships, and special activations.
- Ensure upcoming events and promotions are marketed with sufficient lead time.
- Create social media content supporting memberships, intro offers, packages, retail, and studio promotions.
- Capture high-quality photo and video content during classes, events, and throughout the studio.
- Create and edit Instagram Reels, Stories, graphics, and other short-form content.
- Maintain an active and engaging Instagram Story presence throughout the week.
- Highlight instructors, members, studio milestones, celebrations, and community moments.
- Maintain an organized library of photos, videos, graphics, and evergreen content.
- Stay current on social media trends, trending audio, and content ideas that align with the BODYROK brand.
- Ensure all content is accurate and proofread before posting, including dates, times, instructor names, pricing, and promotional details.
- Monitor social media comments, tags, mentions, and messages and respond or escalate when appropriate.
- Review basic social media performance to identify which types of content are resonating with our community.
- Proactively bring fresh content and marketing ideas to Studio Management.
- Assist Studio Management with planning and executing theme classes, member events, pop-ups, challenges, partnerships, charity classes, and studio celebrations.
- Maintain an organized calendar of upcoming studio events and activations.
- Brainstorm new theme classes, events, partnerships, and community-building opportunities.
- Help coordinate event details including instructors, vendors, partners, giveaways, decorations, signage, and other event needs.
- Identify and connect with local businesses and potential community partners for collaborations and studio activations.
- Communicate with vendors and partners leading up to events to confirm details and logistics.
- Assist with sourcing event materials, giveaways, prizes, and decorations within approved budgets.
- Develop and execute the social media promotional plan for each event.
- Assist with event setup, execution, and breakdown.
- Attend select studio events and special classes as needed.
- Capture photo and video content during events for social media and future marketing.
- Look for opportunities to expand BODYROK's presence and relationships within the local community.
Requirements
- 1–2+ years of customer service, sales, hospitality, retail, fitness, or similar experience preferred.
- Previous leadership or supervisory experience preferred.
- Social media and/or content creation experience strongly preferred.
- Comfortable creating content for Instagram, including Reels and Stories.
- Experience with Canva, CapCut, or similar content creation tools preferred.
- Strong understanding of social media trends and what makes engaging content.
- Mindbody experience is a plus.
- Strong sales and customer service skills.
- Excellent written and verbal communication skills.
- Highly organized and detail-oriented.
- Creative and comfortable bringing new ideas to the team.
- Independent self-starter who can manage projects and deadlines.
- Friendly, outgoing, energetic, and comfortable meeting new people.
- Able to provide direction and support to Studio Advisors.
- Passionate about fitness, wellness, and building community.
- Flexible availability, including some evenings and weekends based on studio and event needs.
- Ability to sit, stand, walk, kneel, bend, and reach as needed throughout a shift.
- Ability to lift and/or move up to 25 lbs.
- Ability to move throughout the studio while assisting members, supporting operations, and capturing content.
- Fast-paced boutique fitness studio environment.
- Noise levels may be loud during classes.
- Must be comfortable interacting with members, instructors, Studio Advisors, vendors, and guests.
- Must be comfortable capturing content in an active studio environment while following studio guidelines and respecting member privacy.
Skills
- Social media
- Content creation
- Instagram Reels
- Instagram Stories
- Canva
- CapCut
- Sales
- Customer service
- Communication
- Organization
- Detail-oriented
- Creativity
- Project management
- Fitness
- Wellness
- Community building
- Mindbody
Location
- White Plains
Work Type
- Part-Time
Experience Level
- 1-2+ years experience preferred
- Previous leadership or supervisory experience preferred
Education Level
- High School Diploma or GED required
Salary/Compensations
- $22–$25 per hour
Benefits
- Sales commissions
- Performance incentives
- Opportunity for continued growth and increased responsibility
About the Company
- BODYROK offers high-intensity, low-impact Pilates workouts that tone, sculpt, and redefine your body and mind in just 45 minutes.
- We are a rapidly growing company looking for like-minded fitness enthusiasts who are passionate about people, community, and creating an incredible studio experience.
- At BODYROK, we are committed to helping people, team members and members alike become the best version of themselves.