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About the Role

Fastly is looking for an experienced, detail-oriented and organized Senior Contracts Manager to help scale its Contracts Management function. In this role, you will drive the negotiation, interpretation and contract lifecycle management of complex revenue and procurement transactions that directly empower the company’s growth. You will also act as a strategic orchestrator for optimizing our lead-to-cash and other commercial contracting workflows within our Commercial Legal team. Operating with a high degree of autonomy, you will leverage finely tuned business judgment to balance rapid execution with risk mitigation, serving as a trusted partner to our GTM and Procurement teams. This is an individual contributor role that will report to the Director of Contracts Management, with room to grow within the Contracts Management organization.

Responsibilities

Manage multiple fast-paced and high-stakes commercial deal cycles with meticulous accuracy.
Act as the primary contracts management negotiator for Fastly’s most complex commercial agreements.
Utilize developed negotiating strategy skills to drive successful contractual negotiations.
Revise and draft negotiated legal agreements on Fastly forms following playbook guidance with limited supervision.
Project manage various transactions, coordinating across all internal stakeholders and counterparties.
Apply robust experience in managing commercial contracts with the ability to identify and resolve cross-functional contract issues with minimal supervision or direction.
Service a demanding sales organization during high-volume, critical time constraints at month-end and quarter-end close cycles.
Leverage AI and other advanced legal technology tools to streamline contract review, redlining and negotiation.
Develop and optimize AI-enabled contract management workflows to reduce friction, enhance velocity and provide data-backed insights.
Exercise independent and finely tuned judgment for relevant matters in keeping with team risk and policy frameworks.
Ensure all risk-based assessments align with Contracts team practice and risk frameworks.
Present all escalations with recommendations and/or mitigations after consultation with team members and documentation.
Maintain exceptional standards of process adherence, demonstrating an uncompromising attention to detail to ensure all contract data, Salesforce records and legal deal support approvals are accurate, complete and compliant with internal policies at all times.
Regularly contribute to the process of continuous improvement for Contracts team processes, driving efficiency and excellence.
Contribute to updates to Contracts team risk and policy frameworks.
Maintain an elite level of attention to detail and absolute accuracy in all day-to-day contracts administration with a full understanding of core business systems and Contracts team processes.
Handle a wide range of contract administration tasks with limited supervision or direction under time-sensitive constraints.
Project manage long-term ad hoc team initiatives.
Independently handle individual assignments and projects of increasing sophistication.
Demonstrate continuing growth in one or more areas, including Fastly products, pricing and packaging, project management, and negotiations.

Requirements

5+ years of relevant complex commercial contract management, administration and negotiation experience in SaaS, AI or other high-growth and fast-paced technology environments.
Exceptional time management and organizational skills.
Excellent record-keeping.
Hyper-focus on meticulous detail in handling a high volume of simultaneous, complex transactions with dense legal and commercial terms at velocity.
Extensive hands-on experience efficiently leveraging Salesforce and other similar CRM platforms.
Extensive hands-on experience with enterprise-grade contract lifecycle management solutions (e.g. Ironclad, Docusign CLM).
Extensive hands-on experience with AI-assisted negotiation tools such as Claude or Gemini to efficiently scale commercial contracting deal support.
Ability to learn new systems and processes quickly.
Proven success collaborating cross-functionally.
Proven success building trusted business relationships with GTM organizations as a business enabler.
Proven success maintaining strict discretion when handling sensitive, confidential information.
Exceptional oral and written communication skills.
Proven ability to translate intricate legal and operational concepts into clear, actionable guidance for diverse internal audiences and teammates.
Bachelor’s degree.
Direct experience executing or supporting structural enterprise contract management tool rollouts, system migrations, or other major workflow optimizations.
A post-graduate degree in Contracts Management or similar.
Background in managing contract deal flows at public companies or across multiple global jurisdictions.
A fully completed application and resume or CV are required when applying.

Skills

Contracts Management
Negotiation
Contract Lifecycle Management
Salesforce
CRM platforms
Contract Lifecycle Management solutions
AI-assisted negotiation tools
Project Management
Risk Management
Process Improvement
Communication

Location

San Francisco, CA

Work Type

Hybrid
Full-time

Experience Level

Senior

Education Level

Bachelor's degree
Post-graduate degree

Salary/Compensations

$105,740 to $126,888

Benefits

Medical insurance
Dental insurance
Vision insurance
Family planning support
Mental health support
Employee Assistance Program
Life insurance
Disability insurance
Accident insurance
Flexible Vacation policy
18 days of accrued paid sick leave
401(k) with company match
Employee Stock Purchase Program
12 paid local holidays
12 paid company wellness days

About the Company

Fastly helps people stay better connected with the things they love.
Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet.
The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.
Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
We have a huge impact. Fastly is a small company with a big reach.
Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives.
Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We value diversity. Growing and maintaining our inclusive and diverse team matters to us.
We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’.
Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more.
We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team.

Equal Opportunity

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.
Our employment decisions are based on business needs, job requirements and individual qualifications.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities.
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy.
Please see our privacy notice for job applicants.