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About the Role
Dashlane is seeking a People Operations Lead (Senior IC) to manage US generalist operations, influence global HR initiatives, and modernize workflows using automation. This role involves supporting the US team, owning the global onboarding experience, leading benefits reviews, and leveraging AI for operational efficiency.
Responsibilities
- Lead Global New Hire Experience/Onboarding: Maintain and continuously elevate our hybrid-friendly, technology-enabled onboarding process as we scale, using new hire feedback to refine the program.
- Be the Point Person for US Dashlaners: Serve as the primary People/HR point of contact for the US team—answering policy and benefits questions and guiding team members throughout their journey at Dashlane. Partner closely with managers to prepare for new joiners, serve as a trusted advisor from the moment an offer is signed, and run 15-day check-in meetings with every US hire to build trust, gather feedback, and ensure smooth integration into the Dashlane community.
- Analyze & Report on People/HR Metrics: Track, analyze, and present key People/HR metrics (such as onboarding sentiment, engagement survey results, and retention trends) across the entire employee lifecycle to deliver actionable data insights to People leadership.
- Execute Foundational Operations: Directly manage day-to-day operational logistics, including background checks, BambooHR data entry, and coordination with Workplace Experience and IT for equipment and swag delivery.
- Maintain Core People/HR Systems & Global Scope: Administer key platforms supporting performance management, engagement surveys, exit surveys, US benefits, and employee communications, while leading the global benefits review process in close partnership with local People Partners.
- Automate & Modernize Workflows: Identify manual friction points and implement compliant automations and AI tools (such as Gemini and Claude) to streamline repetitive administrative tasks while maintaining strict data governance.
- Foster Culture & Growth: Spearhead continuous efforts to celebrate team success and coordinate training and development programs, including encouraging talented Dashlaners to create and host internal mini-trainings.
- Build Compliance into Daily Operations: Maintain lightweight operational safeguards, run periodic audits, and ensure compliance across all HR processes and tool usage.
Requirements
- 5+ years HR experience, preferably in a tech startup in People/HR space or other experience with strong project management and communications skills
- Broad HR Capability: Strong foundational knowledge across core HR domains, with an ability to learn quickly and operate autonomously.
- Proactive & Autonomous Execution: Self-directed mindset with great time management skills; able to bring well-formed proposals forward independently while modeling healthy work-life boundaries.
- AI Fluency & Process Improvement: Demonstrated experience using AI tools (e.g., Gemini, Claude) to streamline administrative tasks and draft communications, paired with a continuous improvement mindset to reduce operational friction while maintaining strict data privacy.
- Attention to Detail & Organization: Exceptional execution skills with a track record of keeping operational details structured and error-free.
- Empathetic & Engaging Style: Strong interpersonal skills that enable genuine connections, effective team collaboration, and a deep understanding of employee needs.
- Integrity & Sound Judgment: High ethical standards with the ability to balance transparency with discretion, handling confidential information and sensitive issues with complete care.
- DEIB Commitment: Active support for diversity, equity, inclusion, and belonging, paired with a drive to continuously learn and help educate others.
Skills
- AI tools (e.g., Gemini, Claude)
- Project management
- Communications
- HR domains
- Time management
- Data privacy
- Interpersonal skills
- Team collaboration
Location
- New York
Work Type
- Hybrid
Experience Level
- Senior
Salary/Compensations
- $145,000-$162,000
Benefits
- Equal Parental leave - up to 20 weeks fully paid leave
- Mental health services through Spring Health
- Well-being days
- Mentorship program
- Comprehensive health coverage, including dependents
- Unlimited PTO
- Betterment 401(k) retirement plan
- Paid holidays and sick leave
- Donation matching program (up to $500 per year)
- Weekly lunch in the office
- Monthly happy hour
- Team buildings & seasonal social events
About the Company
- Dashlane's mission is to deliver the credential security every business and employee needs to thrive.
- Millions of consumers, and over 25,000 brands worldwide, such as Michelin, Air France, and Forrester, trust Dashlane for industry-leading innovations, patented zero-knowledge security, and an unmatched user experience.
- Founded in Paris, Dashlane has since established offices in New York and Lisbon, and has grown to more than 300 Dashlaners globally.
- We're looking for people who actively use AI tools to drive efficiency, creativity, and impact in their work.
- At Dashlane, we drive innovation and value learning, strive for excellence in everything we do, and thrive as one team.
Equal Opportunity
- As a truly international company—founded in France and distributed across France, US and Portugal—Dashlane thrives off diverse perspectives.
- We value all aspects of diversity: gender identity, sexual orientation, ability, ethnic origin, social background, age, lifestyle, and more.
- We are committed to hiring a diverse community and fostering a culture where everyone is heard and belongs.