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About the Role
Join our team as a Customer Service Associate II and contribute to creating an inviting shopping experience by assisting with daily store operations, from merchandising to customer support. You will be cross-trained to support the cash register and front-end duties, ensuring a clean and welcoming environment.
Responsibilities
- Receive merchandise, unload trucks, and process freight safely according to productivity standards.
- Perform merchandising and stocking as needed.
- Maintain store cleanliness, including bathrooms, floors, and trash removal.
- Ensure a positive, safe, and respectful environment with professional and friendly interactions.
- Manage sales transactions at the assigned cash register.
- Maintain cash security and protect company assets.
- Perform other duties as assigned.
Requirements
- Ability to follow instructions and interpret operational documents.
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height.
- Must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
- Excellent customer service and relationship management skills.
- Strong organizational and communication skills.
- Strong problem-solving and decision-making skills.
- High level of integrity.
- Proficiency in basic math for cash accounting.
Skills
- Customer service
- Merchandising
- Stocking
- Cash handling
- Organization
- Communication
- Problem-solving
- Decision-making
- Integrity
- Basic math
Location
- 11330 Samuel Bowen Blvd.,Berlin,Maryland 21811
Work Type
- Part time
- Onsite
Experience Level
- Customer Service Associate II
Education Level
- High school diploma or equivalent preferred
Salary/Compensations
- Min: 15.5
- Max: 16
Benefits
- Medical insurance
- Pharmacy insurance
- Dental insurance
- Vision insurance
- Employee Assistance Program
- Retirement plans
- Educational Assistance
About the Company
- Dollar Tree
Equal Opportunity
- Equal opportunity employer committed to recruiting, hiring, training, and promoting qualified people of all backgrounds.
- Makes all employment decisions without regard to any protected status.
- Minors are eligible for employment in certain roles in specific states.
- Committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations.