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About the Role

The Project Account Manager provides project management skills for managing the projects of the Grid Solutions Group, managing the flow of material from planning to project completion, maintaining job schedules, and ensuring specifications are met.

Responsibilities

Works closely with Border States’ Business Development Managers, Regional Managers, and sales staff to provide product management for the assigned projects in order to meet and exceed sales and gross profit objectives.
Manages the flow of material from the planning phase to the completion of each assigned project.
Maintains the schedule of jobs being handled, maintains accurate database on current projects, and assures required specifications are met for all jobs in progress.
Maintains a high level of teamwork and communication in ensuring a balanced workload within the team.
Consistently provides responsive, quality service to our customers.
Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
After bid date, responsible for following-up on quotations to clarify product specifications, assure outstanding issues are resolved, and develop schedules that will meet customer’s required deadlines.
Responsible for the completion of each assigned project.
Provides customers with timely follow-up on technical inquiries and requests.
May perform material takeoff of bids that could include products such as wire and cable, transformers, splices, terminations, switchgear, apparatus and specialty equipment.
May develop quotations for customers within the company profit objectives and guidelines.
May assist with negotiating with vendors for best pricing and best delivery of products to customers and/or jobsites.
Works with the legal department with contract review and identifies areas of risk as necessary.
Completes project group job form with customer information for each project handled.
Responsibilities may include overseeing all or some of product application and support, estimating, procurement, material management, staging, kitting, storage, job site delivery, back hauling and project close out.
May be responsible for calls on customer accounts and actively seek to develop new accounts to secure orders and generate sales of products and services.
May be required to consult with engineers and developers on given projects.
Provides assistance in purchasing functions, product evaluations, inventory management, pricing development, and other related services.
Contacts vendors for pricing, as needed.
Attends training programs, as required.
May assist with trade shows, as needed.

Requirements

Business or trade degree preferred or the equivalent in work experience.
2 years of prior customer service, quotation, or sales experience with strong knowledge of electrical products and utility systems preferred.
Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred.
Ability to read, write, and speak in English
Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), internet, email, and SAP software.
Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Skills

Technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred.
Technical ability to read specifications and drawings highly preferred.
Excellent interpersonal, written and verbal communication, reading, and customer service skills preferred.
Ability to effectively plan, organize, and work well on a team.
Excellent customer service skills include being competent, accurate, responsive, and engaged.

Location

Phoenix, AZ
All branch locations

Work Type

Full-time

Experience Level

2 years of prior customer service, quotation, or sales experience preferred

Education Level

Business or trade degree preferred or the equivalent in work experience.

Salary/Compensations

$71,000/year to $105,000/year

Benefits

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time
Bonuses upon achievement of branch and company goals

About the Company

Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states.
Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills.
We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries.
Border States has a competitive benefit package and is a 100 percent employee-owned company.
Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners.
We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers.
Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do.
We recognize that not all customers are the same and each has specific requirements.
Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.
Our Purpose: We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.
Service Philosophy: We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.
Service Standards: Border States employee-owners are competent, accurate, responsive, and engaged.

Equal Opportunity

It’s not just the law. It’s something we’ve believed in since our founding.
We value the diversity of all of our employee-owners and will always be an equal opportunity employer.
Drug Free/Smoke Free workplace
Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings: Criminal background check, Motor Vehicle Record (MVR) check, Drug testing.