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About the Role
Dairy One Cooperative seeks to help farms and members of the agricultural community succeed by turning data into key decision-making information. Our staff provides leading-edge tools and information to the agricultural community, striving to be a trusted, value-added business partner.
Responsibilities
- Administer and maintain Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, and related applications.
- Manage Microsoft Intune for endpoint management, mobile device management (MDM), application deployment, and device compliance.
- Administer Microsoft Entra ID, including user lifecycle management, group administration, multifactor authentication (MFA), Conditional Access, and identity security.
- Maintain Azure resources, virtual machines, storage, networking, and backup services.
- Monitor Microsoft licensing, usage, and cloud service health.
- Maintain physical and virtual server environments.
- Administer Windows Server, Active Directory, DNS, DHCP, Group Policy, file services, and related technologies.
- Monitor system performance, availability, and capacity.
- Perform patch management, upgrades, and hardware lifecycle planning.
- Maintain backup, disaster recovery, and business continuity solutions.
- Implement and maintain security controls across cloud and on-premises environments.
- Manage endpoint protection, email security, vulnerability remediation, and system hardening.
- Monitor and respond to security alerts and incidents.
- Conduct periodic access reviews and security assessments.
- Assist with compliance initiatives and technology audits.
- Support and administer business-critical applications.
- Coordinate system integrations, upgrades, and troubleshooting activities.
- Work with vendors to resolve technical issues and maintain support relationships.
- Manage software licensing and subscription renewals.
- Provide advanced technical support and escalation assistance for complex issues.
- Deploy and maintain workstations, laptops, mobile devices, and peripherals.
- Document systems, configurations, procedures, and technical standards.
- Participate in technology projects and infrastructure improvements.
- Deliver user training and technology guidance as needed.
- Maintain accurate documentation of systems, networks, configurations, and IT assets.
- Develop and update technical procedures, standards, and troubleshooting guides.
- Prepare reports on system performance, infrastructure health, security, and technology initiatives.
- Ensure documentation remains current and supports operational continuity.
- Stay current with emerging technologies, industry trends, and best practices.
- Recommend infrastructure improvements that enhance performance, security, and scalability.
- Participate in technology projects, upgrades, and strategic IT initiatives.
Requirements
- Must be located in or within driving distance of Ithaca, NY.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or equivalent experience.
- 3-5+ years of experience in systems administration, infrastructure support, or IT operations.
- Experience administering Microsoft 365, Intune, Azure, and Microsoft Entra ID.
- Experience supporting Windows Server environments and business applications.
- Strong troubleshooting, communication, and organizational skills.
- Experience with managing or administering NetSuite.
- Experience with virtualization platforms, networking, and backup solutions.
Skills
- Microsoft 365
- Cloud Administration
- Exchange Online
- Teams
- SharePoint Online
- OneDrive
- Microsoft Intune
- Mobile Device Management (MDM)
- Application Deployment
- Device Compliance
- Microsoft Entra ID
- User Lifecycle Management
- Group Administration
- Multifactor Authentication (MFA)
- Conditional Access
- Identity Security
- Azure
- Virtual Machines
- Storage
- Networking
- Backup Services
- Licensing
- Cloud Service Health
- Infrastructure Administration
- Physical Server Environments
- Virtual Server Environments
- Windows Server
- Active Directory
- DNS
- DHCP
- Group Policy
- File Services
- System Performance Monitoring
- Availability Monitoring
- Capacity Monitoring
- Patch Management
- Upgrades
- Hardware Lifecycle Planning
- Disaster Recovery
- Business Continuity
- Cybersecurity
- Risk Management
- Security Controls
- Endpoint Protection
- Email Security
- Vulnerability Remediation
- System Hardening
- Security Alerts
- Security Incidents
- Access Reviews
- Security Assessments
- Compliance Initiatives
- Technology Audits
- Application Administration
- System Integrations
- Troubleshooting
- Vendor Management
- Software Licensing
- Subscription Renewals
- IT Operations
- Technical Support
- Workstation Deployment
- Laptop Deployment
- Mobile Device Deployment
- Peripheral Deployment
- System Documentation
- Network Documentation
- Configuration Documentation
- IT Asset Documentation
- Technical Procedures
- Technical Standards
- Troubleshooting Guides
- Performance Reporting
- Infrastructure Health Reporting
- Security Reporting
- Technology Initiative Reporting
- Continuous Improvement
- Emerging Technologies
- Industry Trends
- Best Practices
- Infrastructure Improvements
- Scalability
- IT Projects
- Strategic IT Initiatives
- Microsoft 365 Administrator Expert
- Azure Administrator Associate
- Endpoint Administrator Associate
- CompTIA Security+
- Virtualization Platforms
Location
- 730 Warren Rd - Ithaca, NY 14850
- Ithaca, NY
Work Type
- Full Time
- Office Setting
- Remote Work
Experience Level
- 3-5+ years of experience
Education Level
- Associate's or Bachelor's degree in Information Technology, Computer Science, or equivalent experience
Salary/Compensations
- $65,000.00 - $90,000.00 Salary
About the Company
- Dairy One Cooperative exists to help farms and members of the agricultural community succeed.
- We turn data into key decision-making information that is utilized to develop sound business decisions focused on enhancing profitability and operational efficiency.
- Our staff works diligently to provide leading-edge, decision-making tools and information to the agricultural community we serve.
- We strive to be a trusted, value-added business partner to our members and stakeholders.
- Dairy One Cooperative is based in Ithaca, NY.
- We serve approximately 2500 dairy farm members throughout the Northeast and Mid-Atlantic region.
- Our dedicated staff of over 250 employees stand ready to assist our members and customers each day.