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About the Role

This role is responsible for supporting, developing, and executing product research, development, and sensory initiatives to meet WWGS/WFM's retail objectives. The position involves conducting customer research, performing data analysis, and collaborating with leadership to develop and position new products, combining a passion for consumers and food with a willingness to move fast and experiment.

Responsibilities

Lead product-related customer research and perform data analysis.
Identify market trends and consumer insights to inform strategy, product development briefs, and business cases.
Manage full product lifecycle from strategic ideation through commercialization, launch, and in-market optimization.
Build and maintain long-term and annual product roadmap.
Monitor and respond to customer feedback and sales metrics.
Conduct weekly, monthly, and quarterly business reviews with data-driven insights and root cause analysis.
Develop and maintain product dashboards with KPIs to track progress against goals.
Optimize the critical Ps (Product, Price, Placement, Promotion) working with partner teams to bring products to life effectively.
Make data-informed decisions leveraging both qualitative and quantitative customer insights.
Collaborate with NA, EU, JP Category Merchant stakeholders to achieve financial plans and category objectives.
Own end-to-end product lifecycle, working backwards from customer needs to develop compelling product roadmaps.
Serve as subject matter expert within the private labeling space, understanding supplier landscape and optimizing portfolio.
Drive new product creation and renovation of existing products to optimize total portfolio against business objectives.
Partner with Legal, Quality and Food Safety to bring products to market efficiently while managing risk.
Lead product development including category insights, formulation development with suppliers, cooking, preparation, sample presentations, and first production management.
Develop and nurture strategic supplier partnerships to drive innovation and operational excellence.
Establish and own relationships with key strategic suppliers to deliver product roadmap.
Develop methodology for determining optimal assemblers and co-manufacturers for short and long term.
Lead negotiation strategies to deliver against business objectives (safety, quality, cost, delivery) and achieve sustainable supplier relationships.
Implement supplier score carding and performance management systems to ensure quality, sustainability, and business outcomes.
Drive packaging innovation that enhances customer experience while supporting sustainability goals.
Influence product placement decisions through data-driven insights and customer decision tree methodology.
Collaborate with and influence cross-functional teams and leaders.
Communicate, represent, and uphold WWGS core values and leadership principles.
Demonstrate bias for action, ownership mentality, and customer obsession in all activities.

Requirements

5+ years of experience in product management, product development, sourcing in Food industry.
Bachelor's degree, or 5+ years of professional experience.
Experience using data to influence business decisions.
Experience leading cross-functional teams to deliver projects on tight deadlines.
Excellent written and verbal communication skills (English & Japanese), with experience negotiating and engaging stakeholders across multiple business units and senior management.
Experience driving direction and alignment with cross-functional teams.
3+ years of grocery leadership, or 6+ years of customer-facing retail, hospitality, or grocery industry experience.

Skills

Product Management
Product Development
Sourcing
Data Analysis
Project Management
Negotiation
Stakeholder Engagement
Customer Research
Market Trends Analysis
Product Lifecycle Management
Product Roadmapping
Customer Feedback Analysis
Sales Metrics Analysis
Business Reviews
Root Cause Analysis
Product Dashboards
KPI Tracking
Product Optimization
Price Optimization
Placement Optimization
Promotion Optimization
Qualitative Customer Insights
Quantitative Customer Insights
Cross-functional Collaboration
Private Labeling Expertise
Supplier Relationship Management
New Product Creation
Product Renovation
Packaging Innovation
Sustainability Goals
AI and GenAI Tools

Location

APAC

Work Type

Full-time

Experience Level

Senior

Education Level

Bachelor's Degree

About the Company

Worldwide Grocery Stores (WWGS) is a global retail organization dedicated to revolutionizing the grocery shopping experience through enhanced efficiency, quality, and affordability.
WWGS Private Brands (PB) serves as a crucial strategic division that develops, sources, and manages proprietary food products for both Whole Foods Market (WFM) and Amazon-branded lines across all geographic regions.
Operating as a unified force, Private Brands supports both North American and International operations by leveraging cross-functional expertise in product development, sourcing, sensory evaluation, commercialization, and quality assurance to bring products to market end-to-end across all WFM and Amazon channels.
WWGS PB APAC team manages “byAmazon” and Whole Foods Market Exclusive brands including “365”.
At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters.
You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Equal Opportunity

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.