Customer Service Delivery Advocate - Long Island NY - Patchogue at Carvana | NY, US | Rezi

Customer Service Delivery Advocate - Long Island NY - Patchogue at Carvana

Customer Service Delivery Advocate - Long Island NY - Patchogue

Carvana · NY, US

1 weeks ago

Customer Service Delivery Advocate - Long Island NY - Patchogue

Carvana · NY, US

8 days ago
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About the Role

Carvana is seeking enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to deliver vehicles to customers, complete paperwork, and maintain vehicle and hauler safety.

Responsibilities

  • Deliver vehicles straight to customers' doors with custom car haulers.
  • Load/unload vehicles onto the hauler and regularly inspect the car-hauler for safety.
  • Complete customer paperwork and include thorough notes in the customer tracking system.
  • Consistently drive safely and maintain a clean driving record.
  • Perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto haulers in various weather conditions.
  • Walk/stand and sustain physical activity for extended periods (8+ hours).
  • Read, write, speak, and understand English.
  • Perform high and low levels of movement including reaching, twisting, kneeling, crouching, climbing, balancing, and squatting.
  • Grasp, carry, lift, push, and pull items of 50lbs.
  • Utilize excellent visual acuity and manual dexterity for frequent driving.

Requirements

  • At least 2 years of customer-facing experience.
  • Must have or be able to obtain a Notary in your local jurisdiction within the first 90 days of employment.
  • Must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
  • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment.
  • California employees must obtain a Vehicle Verifier license within the first 90 days of employment.
  • Nevada, Tennessee, and Virginia employees must apply for a Salesperson license within the first two weeks of employment.
  • Must pass a drug test.
  • Must obtain a DOT Medical Card.
  • Must be at least 21 years of age.
  • Must possess a valid driver's license.
  • Must be able to read, write, speak, and understand English.

Skills

  • Customer service
  • Driving
  • Physical stamina
  • Manual dexterity
  • Visual acuity

Location

  • Remote

Work Type

  • Full-time
  • Onsite

Experience Level

  • Entry Level

Education Level

  • High School Diploma or GED

Salary/Compensations

  • $22-$25.25 hourly

Benefits

  • 401(k) with Carvana match
  • Opportunity for overtime
  • 100% Company Paid Healthcare Premiums
  • Dental + Vision benefits
  • Wellness program
  • Pet care savings program
  • Generous paid time off (13 days for the first year, increases to 20 days thereafter)
  • Tuition reimbursement
  • Student loan repayment program
  • Carvana Shares (annual grant)
  • Employee Stock Purchase Plan discount
  • Extensive internal growth and professional development opportunities

About the Company

  • Carvana is the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500.
  • Carvana aims to reintroduce happiness into the car-buying process.

Equal Opportunity

  • Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.
  • Carvana also prohibits harassment of applicants or employees based on any of these protected categories.