Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Order Entry Manager role.
Rezi rewrites your resume against Quality Enclosures Inc's job description. Free.
Tailor your resume to this Order Entry Manager role.
Rezi rewrites your resume against Quality Enclosures Inc's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Order Entry Manager posting at Quality Enclosures Inc — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Order Entry Manager posting at Quality Enclosures Inc — free, in seconds.
About the Role
Quality Enclosures is seeking a hands-on Order Entry Manager to lead the centralized quote and order entry function. This high-impact role involves building and developing a team, setting priorities, and implementing operating discipline to ensure consistent, on-time execution. The ideal candidate will focus on developing people, improving workflows, and using metrics to achieve measurable results, partnering with various departments to optimize workstream flow.
Responsibilities
- Lead and develop the team, setting clear expectations, assigning priorities, providing training and coaching, addressing performance concerns, and serving as the escalation point for complex issues.
- Manage the centralized order queue.
- Drive quality and accountability.
- Measure and improve performance using KPIs and scoreboards, including accuracy, throughput, efficiency, turnaround time, and on-time release, to identify trends and strengthen results.
- Improve and standardize processes by addressing root causes of errors, rework, and delays, and developing SOPs, training materials, and scalable best practices.
- Lead cross-functional coordination by partnering with Inside Sales, Customer Success, Production, Engineering, and other teams to resolve issues and ensure customer and sales requirements are executed effectively.
- Provide hands-on order-processing and operational support when business needs require it.
Requirements
- Four to six years of experience in order entry, operations, customer service, manufacturing support, or a related environment.
- At least three years of experience supervising or leading a team, including coaching employees and addressing performance concerns.
- Demonstrated success establishing and monitoring KPIs, scoreboards, or other performance measures to improve accountability and results.
- Experience with ERP systems and order-processing workflows.
- Strong organization, communication, analytical thinking, problem-solving, and decision-making skills.
- The ability to remain accurate, responsive, and composed in a fast-paced, high-volume environment.
- Experience supporting manufacturing, custom products, or another production-connected order environment.
- Experience creating SOPs, training resources, or process improvements for a growing operation.
Skills
- Order entry
- Operations management
- Customer service
- Manufacturing support
- Team leadership
- Coaching
- Performance management
- KPI monitoring
- Process improvement
- SOP development
- Cross-functional coordination
- ERP systems
- Order processing workflows
- Organization
- Communication
- Analytical thinking
- Problem-solving
- Decision-making
Location
- Central Islip, NY
Work Type
- On-Site
- Full-Time
Experience Level
- 4-6 years in order entry, operations, customer service, manufacturing support, or related field
- 3+ years of supervisory/leadership experience
Education Level
- Bachelor’s degree preferred
Salary/Compensations
- $75,000 to $95,000 per year
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Career growth opportunities
About the Company
- Quality Enclosures is a company focused on strengthening order operations from the center of the business.