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About the Role
Accor is seeking a Key Account Manager (TMC & Consortia) in Munich to lead the growth of the Travel Management Company (TMC) and Consortia business travel segment. This role involves managing a premium client portfolio, building strong relationships with key accounts and partners, and maximizing Accor’s global revenue while expanding market share.
Responsibilities
- Maximize business travel segment growth within the assigned TMC & Consortia portfolio.
- Produce and execute comprehensive Annual Sales Activity Plans tailored to each managed client.
- Handle local partner contracting and oversee global agreements.
- Monitor portfolio and individual client performance to ensure steady revenue growth.
- Manage marketing funds and invoicing processes for globally managed accounts.
- Engage, plan, and execute high-impact marketing initiatives with clients.
- Cultivate outstanding commercial relationships with major global and regional TMC and Consortia players.
- Actively position and establish yourself as a key industry expert within target markets.
- Participate in industry association meetings and represent Accor at professional network events.
- Partner closely with Global Sales, Regional TMC Key Account Managers, and Corporate Sales teams.
- Participate in and drive key strategic projects.
- Manage assigned budgets responsibly, staying strictly within cost parameters.
Requirements
- A University Degree or a Diploma from a recognized Business or Hotel School.
- Well-established within the corporate, agency, or TMC market in the DACH region.
- Strong understanding of global business travel dynamics, distribution chains (GDS, SBT, connectivity solutions), and hospitality sales systems.
- Fluent in written and spoken English and German (mother tongue or full business proficiency).
- Knowledge of Polish is highly advantageous.
- Excellent analytical, communication, and problem-solving skills.
- Proven track record of driving commercial results.
- High proactivity, persuasiveness, adaptability, strong team spirit, and a highly customer-focused mindset.
Skills
- Sales
- Account Management
- TMC & Consortia
- Business Travel
- Contract Negotiation
- Marketing
- Relationship Management
- Analytical Skills
- Communication Skills
- Problem-Solving Skills
- Customer Focus
Location
- Munich
Work Type
- Permanent
- Full-time
Experience Level
- Mid-Senior level
Education Level
- University Degree or Diploma
Benefits
- Private Medical Insurance
- Enhanced Pension
- Salary sacrifice schemes
- Discounts and complimentary hotel stays
About the Company
- Accor is a world-leading hospitality group offering unique and meaningful experiences in more than 110 countries.
- Accor has a diverse portfolio of over 40 hotel brands spanning luxury, premium, midscale, and economy segments.
- The group is driven by a strong culture of innovation, collaboration, and inclusivity.
- Accor fosters an environment where talent is nurtured, ideas are valued, and career growth is actively supported.
- Accor is deeply committed to sustainability and responsible hospitality.
- Accor works to reduce environmental impact, support local communities, and promote ethical business practices.