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About the Role
This is an exciting and pivotal moment to join Arden University as the Executive Assistant to our newly appointed Chief Executive Officer. In this high-profile role, you will act as the crucial anchor for the CEO, providing comprehensive, high-level administrative and strategic support to help steer the institution's future. You will manage intricate schedules, navigate sensitive communications, coordinate meetings, and handle travel arrangements with absolute discretion and professionalism. Beyond core diary management, you will collaborate closely with the CEO on key institutional projects, oversee accurate action and minute tracking, and ensure leadership is thoroughly prepared for critical internal and external stakeholder engagements. We are looking for an adaptable, high-energy professional who thrives in a fast-paced commercial environment, takes total ownership of their workload, and brings meticulous attention to detail and proactive problem-solving to every task.
Responsibilities
- Manage intricate schedules
- Navigate sensitive communications
- Coordinate meetings
- Handle travel arrangements with absolute discretion and professionalism
- Collaborate closely with the CEO on key institutional projects
- Oversee accurate action and minute tracking
- Ensure leadership is thoroughly prepared for critical internal and external stakeholder engagements
Requirements
- Proven experience in a similar Executive Assistant role, supporting C-suite executives or senior leadership teams.
- Advanced working knowledge of Microsoft 365 applications, including Outlook, Excel, Word and PowerPoint, together with proficiency in virtual meeting platforms such as Microsoft Teams and Zoom.
- Strong knowledge of AI tools and how they can be used to improve efficiency, streamline processes and enhance productivity.
- Experience using meeting transcription and note-taking tools such as Granola would be advantageous, alongside confidence using ChatGPT or similar AI platforms to support communications, information management and administrative tasks.
- Highly skilled and confident communicator with a systematic approach, exceptional attention to detail, and the ability to work independently under pressure while managing tight deadlines.
- Demonstrable experience managing multiple competing priorities, responding to constant demands, and ensuring that important tasks, actions and details are not overlooked.
- Proven ability to coordinate complex internal and external meetings, events and travel arrangements, while acting as a proactive problem-solver and anticipating potential issues before they arise.
- Highly adaptable and responsive to changing requirements.
- The ability to react quickly to last-minute schedule changes and ensure stakeholders are kept informed and arrangements remain accurate is essential.
- Strong organisational and stakeholder management skills, with the ability to build effective working relationships across a wide range of internal and external contacts.
- A flexible approach to working hours, including a willingness to provide support outside of normal office hours when required to accommodate executive schedules, travel commitments and business priorities.
Skills
- Microsoft 365 applications (Outlook, Excel, Word, PowerPoint)
- Virtual meeting platforms (Microsoft Teams, Zoom)
- AI tools
- Meeting transcription and note-taking tools (Granola)
- ChatGPT or similar AI platforms
- Communication
- Attention to detail
- Problem-solving
- Organisational skills
- Stakeholder management
Location
- UK
- Berlin
- Prague
Work Type
- Hybrid
- Permanent
- Full-time
Experience Level
- Senior
- Executive
Education Level
- Degree level or equivalent experience
Salary/Compensations
- £55,000 - £65,000 per annum
Benefits
- 30 days holiday + bank holidays
- Christmas closure
- Generous Aviva pension plan (company contributions starting from 7%)
- BUPA Cash Plan
- Private Medical Insurance
- Access to Perkbox benefits
- Free study of any Arden course
- Discount for family and friends on courses
- Golden Ticket (gift a free Arden education to anyone)
- Travel expenses paid to locations outside of your nearest Arden work location
About the Company
- Arden University is an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education.
- Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
- There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
- The Executive Office at Arden University serves as the central strategic hub supporting the Chief Executive Officer, Vice-Chancellor, and wider Executive Team in steering the institution’s vision, academic mission, and corporate governance.
- Acting as the vital bridge between senior leadership, Investors, the Board of Governors, academic faculties, and professional services, the Executive Office coordinates high-level strategic initiatives, manages key internal and external stakeholder relations, and drives institutional performance.
- It is dedicated to maintaining operational excellence, upholding the university's values, and ensuring that leadership is seamlessly equipped to expand higher education access and deliver on Arden's strategic growth objectives.
Equal Opportunity
- Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.
- As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace.
- Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.