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About the Role

The Sr. Program Manager, WWGS PB APAC, serves as an entrepreneurial, creative, and data-focused program manager for our Food PB business in Japan and APAC. This role will be responsible for leading cross-functional projects across various teams, planning and establishing processes and mechanisms to drive fundamental value developments. You will work backwards from the customer to define and prioritize requirements for our product and brand.

Responsibilities

Drive management and support of cross-functional projects across WWGS, Stores and other teams to drive CX enhancement and fundamental value development
Own the development, planning, and cross-functional communication of business development schedules
Collaborate with and influence cross-functional teams and leaders across multiple stakeholders
Partner closely with various teams to deliver on customer expectations, operating profit, and channel requirements while meeting tight deadlines
Communicate, represent, and uphold WWGS core values and leadership principles
Demonstrate bias for action, ownership mentality, and customer obsession in all activities
Identify opportunities to fill the innovation pipeline through customer insights, market research, and cross-functional collaboration
Partner with Product Commercialization, R&D, Legal, and Quality Assurance to bring products to market efficiently while managing risk
Establish and track meaningful metrics to measure product performance and customer satisfaction
Partner with channels to implement marketing and merchandising tactics
Conduct weekly, monthly, and quarterly business reviews with data-driven insights and root cause analysis
Develop and maintain product dashboards with key performance indicators to track progress against goals
Dive deep into business performance and underlying reasons to inform business decisions
Understand the critical 4Ps (Product, Price, Placement, Promotion) and work with partner teams to bring products to life effectively for customers
Make data-informed decisions by leveraging both qualitative and quantitative customer insights
Collaborate with NA, EU, JP Category Merchant stakeholders across multiple teams on achieving financial plans and category objectives
Develop risk mitigation strategies including contingency plans, lead-time reductions, and supply chain efficiency
Develop and execute integrated marketing strategies for Private Brand products across APAC, aligning with WWGS brand guidelines and regional market needs
Own the end-to-end marketing calendar, coordinating product launches, seasonal campaigns, and promotional activities across multiple channels
Partner with Creative, Merchandising, and Category teams to develop compelling product positioning, packaging design, and brand storytelling that resonates with target customers
Analyze marketing performance metrics (traffic, conversion, customer acquisition cost, return on ad spend) to optimize campaign effectiveness and inform investment decisions
Lead go-to-market (GTM) planning for new product launches, ensuring cross-functional alignment on messaging, timing, and channel strategy
Collaborate with Advertising, Social Media, and Content teams to drive brand awareness and customer engagement through digital and in-store touchpoints
Conduct competitive benchmarking and market analysis to identify whitespace opportunities and refine brand positioning
Manage marketing budgets with a focus on maximizing return on investment while maintaining brand consistency across all customer-facing assets
Collaboration and influencing cross-functional team and leaders.
Communicate, represent, and uphold WWGS core values and leadership principles.
Demonstrate bias for action, ownership mentality, and customer obsession in all activities.

Requirements

Bachelor's degree or equivalent
5+ years of program or project management experience
Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
Experience using data and metrics to determine and drive improvements
Experience working cross-functionally with non-tech teams and senior stakeholders
Both Japanese language capability at native level and English at business level

Skills

Program Management
Cross-Functional Leadership
Business Ownership
Analytics
Marketing Strategy
Brand Development
Data-driven insights
Product research
Development lifecycle management
AI fluency

Location

APAC
Japan

Work Type

Full-time

Experience Level

Mid-level

Education Level

Bachelor's degree

Benefits

Work alongside the latest AI and GenAI tools
Opportunities and resources to develop AI fluency at your own pace
Continuous learning built into the culture
Inclusive culture empowers Amazonians to deliver the best results for our customers
Workplace accommodation or adjustment during the application and hiring process

About the Company

Worldwide Grocery Stores (WWGS) is a global retail organization dedicated to revolutionizing the grocery shopping experience through enhanced efficiency, quality, and affordability.
WWGS Private Brands (PB) serves as a crucial strategic division that develops, sources, and manages proprietary food products for both Whole Foods Market (WFM) and Amazon-branded lines across all geographic regions.
Operating as a unified force, Private Brands supports both North American and International operations by leveraging cross-functional expertise in product development, sourcing, sensory evaluation, commercialization, and quality assurance to bring products to market end-to-end across all WFM and Amazon channels.
This collaborative structure enables WWGS to deliver high-quality, innovative products while maintaining operational excellence across diverse global markets—rapidly scaling its food portfolio without compromising on quality standards or process efficiency.
WWGS PB APAC team manages “byAmazon” and Whole Foods Market Exclusive brands including “365”.
We lead the growth of our Food PB assortment.
We develop and execute the food PB expansion and growth strategy to support broader Grocery efforts across Core Consumables, Amazon Fresh, Quick Commerce, and Sub-Same Day Grocery by working across multiple channels and partner teams.

Equal Opportunity

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.