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About the Role
As a Sales Development Representative (SDR), your core responsibility will be generating high-quality pipeline. You'll be expected to use AI fluently to research accounts, personalize outreach, and scale your impact, while bringing the judgment and product expertise that AI can't replicate. This role involves representing Assembled at events, running discovery calls and demos, and offers growth opportunities with 40% of Account Executives starting as SDRs. We are looking for builders who are eager to contribute to and define our processes.
Responsibilities
- Increase pipeline by generating and booking meetings with outbound prospects
- Hit monthly and quarterly outbound goals across cold calls, email, LinkedIn, and other channels while balancing personalization at scale
- Develop and execute account penetration strategies by conducting market and account research, identifying key stakeholders, and crafting targeted outbound campaigns
- Use AI tools and automation to work more efficiently, personalize outreach at scale, and improve outbound prospecting
- Run discovery calls with prospects to qualify opportunities and understand business challenges
- Attend in-person events, conferences, and customer meetups to generate new opportunities and build relationships
- Partner closely with Account Executives, Marketing, and RevOps on outbound strategy, campaigns, and lead generation efforts
Requirements
- 1+ years' experience working in a B2B SaaS sales role
- Team player with relentless curiosity and a strong work ethic
- Experience using CRM and sales engagement tools such as Salesforce, Gong, Nooks, or similar tools
- Proven builder mentality with an entrepreneurial spirit; ideally has built something from the ground up before (a program, project, business, organization, or initiative) and is excited to experiment, test new ideas, and help build from scratch
- Comfortable operating in a fast-moving environment with evolving processes and priorities
- Strong interest in AI, automation, and modern sales strategies
Skills
- AI
- Automation
- Sales
- Cold Calling
- Email Outreach
- LinkedIn Outreach
- Market Research
- Account Research
- Stakeholder Identification
- Outbound Campaigning
- Personalization
- Discovery Calls
- CRM
- Sales Engagement Tools
- Salesforce
- Gong
- Nooks
Location
- San Francisco
- New York
Work Type
- In-person
- Full-time
Experience Level
- 1+ years
Salary/Compensations
- $95,000 on target earnings
- $70,000 base salary
Benefits
- Stock options
- Generous medical, dental, and vision benefits
- Paid company holidays, sick time, and unlimited time off
- Monthly credits for professional development, general wellness, Assembled customers, and commuting
- Paid parental leave
- Catered lunches everyday (M-F)
- Snacks and beverages
- 401(k) plan enrollment
About the Company
- Assembled is the only unified platform that orchestrates human agents and AI in perfect balance for customer support at scale.
- Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation.
- The platform includes AI Agents for end-to-end case resolution, AI Copilot for agent assistance, and AI-powered workforce management.
- Assembled helps teams deliver faster, better service while making smarter staffing and automation decisions.
- The company is backed by $71M from NEA, Emergence Capital, and Stripe.
- We are building the platform that makes AI and human collaboration effective.
Equal Opportunity
- We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work.
- For United States Applicants: Assembled participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
- For United Kingdom Applicants: Assembled is required to verify your right to work in the UK and will conduct a Right to Work check prior to employment in accordance with applicable law.